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Arlington Nissan

Arlington Heights, IL

4.3
1,279 Reviews
At Bob Rohrman Arlington Nissan, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Bob Rohrman Arlington Nissan is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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1100 W Dundee Rd

Arlington Heights, IL

60004

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Showing 1,279 reviews

February 05, 2026

Fue una buena compra, Valentin fue amiable con nosotros estoy satisfecha todo muy bien gracias More

by lezamamayra80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentin Garcia
Feb 08, 2026 -

Arlington Nissan responded

Leza, thank you for your very kind review. Valentin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Nissan.

Feb 08, 2026 -

Arlington Nissan responded

Hola, nos esforzamos por lograr su satisfacción al 100% y nos alegra saber que tuvo una experiencia tan positiva en Arlington Nissan. Si necesita algo más, no dude en llamarnos o visitarnos. ¡Que tenga un excelente día!

February 05, 2026

Great experience and discussions on the phone. Enjoyed being able to plan the trip there. More

by d_mar33
Recommend Dealer
Yes
Employees Worked With
Rocky Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentin Garcia
Feb 05, 2026 -

Arlington Nissan responded

It’s wonderful you found our phone conversations helpful and enjoyed planning your visit. Thank you for choosing us for your Honda Accord Hybrid. We look forward to assisting you again.

December 25, 2025

Great expirence! Giovanni was professional and very helpful with entire process. I would definitely recommend him to anyone looking for a car. More

by RYSZARD.DRAB1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domenic Cappelluti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Bartolone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2026 -

Arlington Nissan responded

Thanks for sharing your thoughts about your experience with Arlington Nissan. We appreciate your business and hope to see you again soon!

December 25, 2025

Anthony Garcia is the best man too see at this dealership if u want a Nissian More

by Ron
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Jan 04, 2026 -

Arlington Nissan responded

We appreciate your business, Ron. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

December 07, 2025

Everybody went very smooth and all the people were very nice and helpful Thank you very much More

by nicktrigos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domenic Cappelluti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Szymon Rola
Dec 08, 2025 -

Arlington Nissan responded

Nick, thank you so much for choosing Arlington Nissan! Please let us know if we can be of any more assistance.

October 10, 2025

Just came in for service. Kiah was able to accommodate me last minute. Not only did he take me in he got me out quick with a car wash. I will say one of the best service exper More

by aa ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Arlington Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arlington Nissan. Thanks again for the recommendation, and have an amazing day!

Oct 14, 2025 -

Arlington Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2025

Took my car in for maintenance and was treated extremely graciously. John N. Took care of my every need. He’s a true professional in every way! Five out of five stars with me. Jim B. More

by James Broday
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Napionek
Sep 12, 2025 -

Arlington Nissan responded

Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

Sep 12, 2025 -

Arlington Nissan responded

Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2025

Their “marketing” strategy is to send out newsletters with scratch-offs telling people they’ve won $5000 cash, then when people call they confirm they’ve won and take their info to claim a prize. Then on More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
There was a female manager not listed here who hung up on me when I called to give feedback on my experience. She was rude and unprofessional. There was also a stocky black man with glasses that called me an “idiot” who is not listed here. , Andres Mendoza, Skylar Allen, Jacob Burnquist, Ulysses Pelayo
Sep 09, 2025 -

Arlington Nissan responded

Thank you for taking the time to share your feedback about our recent scratch-and-match event. I want to sincerely apologize if the promotion caused any confusion or frustration. Our goal with these events is to create excitement and provide opportunities for customers to win prizes while learning more about Arlington Nissan. We recognize that some guests felt misled by the scratcher game or disappointed by the odds of winning. That was never our intention. Moving forward, we are reviewing how we present these promotions to ensure that the rules, odds, and disclaimers are communicated more clearly and upfront. Transparency and respect for our customers’ time are at the heart of the culture shift I am leading here at Arlington Nissan. If you would like to discuss your experience further, I would be grateful for the chance to connect with you directly. Please reach me at (224) 857-8398 or matt.hansen@rohrmanauto.com. Your feedback is helping us improve, and I appreciate the opportunity to earn back your trust. Sincerely, Matthew Hansen General Manager Arlington Nissan (224) 857-8398 Direct matt.hansen@rohrmanauto.com

June 26, 2025

Another exceptional service department visit at Arlington Nissan. My service advisor John Napientek is always a knowledgeable kind young man who puts my needs first and foremost. Highly recommend John and Ar More

by Kandie Mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN NAPIENTEK
Jun 27, 2025 -

Arlington Nissan responded

Hello Kandie, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2025

John Napientek is my service advisor because he’s courteous, knowledgeable and will do anything to help.5 stars in book! I used to be wary of going to dealerships for vehicle service but that’s out t More

by James Broday
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John K.
May 13, 2025 -

James Broday responded

I meant 5 stars in my book!

May 13, 2025 -

James Broday responded

5 Stars for John in Arlington Nissan Service Department. Please see previous post for full review!

May 13, 2025 -

James Broday responded

See previous post of John K for full review. Thank you, Jim B.

Sep 09, 2025 -

Arlington Nissan responded

Thank you so much for your kind words and for choosing Arlington Nissan! We are thrilled to hear about your positive experience with our team. Providing transparent, respectful, and timely service is at the heart of our culture, and it means a lot to know we deliver that for you. If you ever need anything in the future, please dont hesitate to reach out to me directly at (224) 857-8398 or matt.hansen@rohrmanauto.com. We look forward to serving you again and appreciate you being part of the Arlington Nissan family! Sincerely, Matthew Hansen General Manager Arlington Nissan (224) 857-8398 Direct matt.hansen@rohrmanauto.com