Arlington Heights Buick GMC - Service Center

Prompt professional service. I have had my Buick automobiles serviced at Sullivan Buick GMC for 8 years, and with Mike Baker for 19 years. They have always been sensitive to my n I have had my Buick automobiles serviced at Sullivan Buick GMC for 8 years, and with Mike Baker for 19 years. They have always been sensitive to my needs for routine maintenance, and mechanical problems. Their care has kept my Buick's running well for many long years, far beyond she service life of my other branded automobiles. More

Personal Service Geoff was very helpful in helping me to select replacement tires. At first It seemed as if I felt every bump in the road which I never felt before. Geoff was very helpful in helping me to select replacement tires. At first It seemed as if I felt every bump in the road which I never felt before. However it may be the horrible condition of Dundee road. More

GMC Yukon Repair Sullivan service department is excellent! This is my second time servicing my car here and they always do an amazing job! They treat me better than Sullivan service department is excellent! This is my second time servicing my car here and they always do an amazing job! They treat me better than the dealership where I originally bought my car. They will always get my business! More

Pleasant and efficient At 88 years old i don't drive very much anymore but it's more important than ever that when I do I know my car will be in top running condition. i do At 88 years old i don't drive very much anymore but it's more important than ever that when I do I know my car will be in top running condition. i do not want to be stuck on the side of the road for whatever reason. They also pick you up and take you home if you need this service. I feel Sullivan cares, like a big brother would. More

Excellent customer service. .I drive a long way to go to Sullivan. Mike Baker cares about his customers. Service at check out also excellent, however did't get her name. .I drive a long way to go to Sullivan. Mike Baker cares about his customers. Service at check out also excellent, however did't get her name. More

Great service, advise and explainations. The service representative was very knowledgeable and concerned I assisting me in getting my car fixed as fast and efficiently as possible. The tech The service representative was very knowledgeable and concerned I assisting me in getting my car fixed as fast and efficiently as possible. The tech took extra time and care on what needed to be done in the best aspect of the customer. More

great service at sullivan As always service at Sullivan's was great! Everyone was professional and friendly. If anything, I shouldn't have to complete an essay here when a few As always service at Sullivan's was great! Everyone was professional and friendly. If anything, I shouldn't have to complete an essay here when a few words will suffice. More

Very professional. My automobile did not sound right and I stopped by to have it checked. After hooking it up to the various computers and road testing it, I was told th My automobile did not sound right and I stopped by to have it checked. After hooking it up to the various computers and road testing it, I was told that everything seems to be as it should. I still feel that it does not sound the way it has sounded, but will take their word that everything is ok. More

Great customer service experience Brian in service was great to work with. He was upfront and a great communicator keeping me updated on the status of my vehicle. I was very pleased Brian in service was great to work with. He was upfront and a great communicator keeping me updated on the status of my vehicle. I was very pleased with how the service turned out and the great personable approach he presented to me. More

Seat repair Bought the used truck in September 2018. Seat seam was split which I did not notice. The truck was under a Certified Pre Owned bumper to bumper warr Bought the used truck in September 2018. Seat seam was split which I did not notice. The truck was under a Certified Pre Owned bumper to bumper warranty. Was told this wasn’t covered! Was forced to pay $100 for the repair! WHAT DOES BUMBER TO BUMPER MEAN! More