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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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March 09, 2021

I have never had a bad experience at this dealership. I have been servicing here for years as well as purchased vehicles. Dean was extremely helpful. I will recommend this dealer for service. More

by vmelend1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean
March 09, 2021

Very happy with the service they are provided! Very knowledgeable and friendly people working here! Thank you, I'll be back next time . Highly recommend. More

by Angelika T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

The service department was perfect with the work and always a friendly greeting when I come in and Mike Baker always has time to ask how my Acadias been running More

by Zeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

AH Buick GMC provides the same great service as usual with competitive prices and friendly service. Brian and Mike always go out of their way to make my experience a positive one. Thank you! More

by ronyace3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
March 06, 2021

As always service was awesome. Brian and Mike were spot on everything. This is why I bring my chevy to a buick dealership because the always take great care of my family and I. More

by ngneer2
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
March 06, 2021

Brian treated me with respect. He explained well what services are needed and how long a wait would be required. The service fees are quite reasonable. This pandemic is tough on everyone. But your servic More

by John Doe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

The service at the dealership is always excellent. Brian Poteracki is always very helpful and efficient. The same for all those I have met with. More

by HSO.MLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez, Geoff Sulkowski, Brian Poteracki
March 06, 2021

In the past along with my bill I had a report of exactly what was done to my car while in the service department and that all my tires and fluid levels are what they should be. Today I just got a bill. So I More

by nehocdev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
March 03, 2021

Excellent service and care by all the staff, especially Brian Poteracki and Mike Baker. Work was done quickly and correctly. Updates on work provided, as well. More

by Jimdcn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
March 02, 2021

Really appreciate Brian's customer service in listening to my concerns and addressing them with me directly after checking out my car. Thanks so much! More

by Amstutz_Tony_L
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
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