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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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March 17, 2021

I have been a long time customer. Continued great cooperation and collaboration on maintenance strategy. Resolved long time, vexing issue that turned out to be minor in nature. More

by thomaskroupa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott!!!, Brian Poteracki
March 17, 2021

Great service, prompt response, quick check in, fast check out, all questions answered and reasonable prices for the services performed, those are the reasons i keep coming back to this dealership More

by jorge_aldaz83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gallardo
March 17, 2021

I have bought multiple vehicles from this dealership and their service has always been outstanding! Today was no exception. The whole staff treats you with the utmost respect! More

by Arcadia 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
March 15, 2021

Everyone was very professional. Joel was excellent. Answered all my questions and concerns. Had me in and out quickly without any hassle. Could not recommend this place enough. More

by murdza
Recommend Dealer
Yes
Employees Worked With
Joel in service
March 14, 2021

I just wanna thank Brian and the service team professional and courteous they took care of me and my car Brian kept me informed the whole time and my car has never drove better thank you brian an More

by Jerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
March 14, 2021

Dean Fay was great at the service department. I had a service all wheel drive light come on multiple times and even stopped at another repair shop and they could not figure it out. Dean and the team took More

by Robert Ciepiela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Sulkowski, Brian Poteracki, Dean Fay
March 12, 2021

I stopped in for an oil change. This was the second time that I worked with Dean in the service department. He's very personable and checked my car in quickly. They took care of the oil change in the time p More

by jwbarry0
Recommend Dealer
Yes
Employees Worked With
Dean Fay
March 11, 2021

It is a very friendly environment! They were hands on and courteous about everything. I am so glad you are not far from my home More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez, Geoff Sulkowski, Toby Brown, Brian Poteracki
March 10, 2021

Dean has been so helpful to me in the service department. He is very professional and informative every time I go there. We feel very confident that he knows his business and takes very good care of us. Exce More

by Nomistarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
March 09, 2021

I brought my 2018 Acadia in for an oil change & tire rotation. Dean was the service tech who waited on me. He was very professional & friendly. More

by Zeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
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