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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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April 07, 2021

Brian Poteracki provided excellent service. He kept us well informed. Provided a loaner. Expedited service and repairs. And at the end answered all our questions. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
April 07, 2021

The. Service Advisor Brian was great to with. Over all the service was very fast and to the point. Excellent would be the word to use. More

by l.zikomski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
April 07, 2021

Joel was outstanding and very friendly. Every time I bring my car in for service I know it’s in great hands. I’ll be a customer for life at this dealer. More

by Kat_hummel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel gallardo
April 06, 2021

I was very pleased with the service I received today at Arlington Heights Buick. Everyone In the service department was kind and accommodating. The service technicians were thorough. I left feeling conf More

by Dianadesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
April 06, 2021

They have always did a great job taking care of my Encore even in 2020 with the pandemic, pickup and brought it back and left a loaner if I needed to go somewhere. Good job! More

by Terhelmat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gallardo
April 03, 2021

dean was very friendly and efficient. My Buick is almost out of warranty but I will continue to bring my car to Sullivan. They know their stuff. More

by george
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Fay
April 03, 2021

I called on a Saturday right before closing to replace a tire. I got a flat. Brian from service department is amazing so professional and amazing customer service. Thank you so much I think my next Buick wi More

by M. Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
April 02, 2021

I was in for a oil change and tire rotation, and everything went well as usual. I hope the new ownership will be close to as well run as it was when Jeff Sullivan owed it, although that will be dif More

by Frank K'
Recommend Dealer
Yes
Employees Worked With
Dean Fay
April 01, 2021

This was the first time I was there and first time I met Brian. He was very nice and helpful. Did a really good job helped a lot. I will be back.👍😆 More

by Mickey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
April 01, 2021

Great dealership under Sullivan, I trust it will continue under the new ownership. That is why I have purchased vehicles there and my other GM cars are serviced there. More

by Callahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda in the office is great as well, Geoff Sulkowski, Brian Poteracki
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