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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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April 15, 2021

Dean was excellent when I brought my vehicle for an oil change. He took the time to explain some questions I had and was timely in getting the car back to me. Great experience. More

by boatbouy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
April 14, 2021

Brian was able to get me in the next day and checked out my car in a very timely manner - the exact amount of time he had estimated! More

by rivian
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
April 14, 2021

Always have the best service here. Between Brian and Victor, I've always left feeling like they've taken the best care of me and my car. They're always going out of the way to explain everything in a w More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Gomez, Brian Poteracki
April 14, 2021

The service has always been performed well and all problems are addressed. Brian Poteracki handled my last 2 service issues on my 2007 DTS. This last issue was harder to diagnose but they found the pr More

by AMKONETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
April 13, 2021

Always professional, timely with car service and polite. Nice that the car is washed at the end. Personally checks in with you when car is finished. Nice touch More

by DebbieDanek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Sulkowski, Brian Poteracki
April 13, 2021

Has a great service experience. Brian did an excellent job keeping me informed with the work being done on my vehicle. Service was fast and friendly. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
April 10, 2021

Brian is the best! He is attentive ,friendly, and honest. He does everything he says he is going to do .He also keeps you updated on progress. More

by gsb495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
April 08, 2021

Everything went well, just a oil change and check, got done pretty quickly. I did make an appt the week before I did a survey yesterday. More

by Terhelmat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gallardo
April 08, 2021

I got new tires for my 2014 Buick LaCrosse. I was not sure what to expect with the dealership name change and new owners. I was very pleased. Dean Fay did an outstanding job for me. He quoted me a fai More

by Mari2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda (?) was very helpful on the phone and putting me in contact with Dean. , Dean Fay
April 08, 2021

Joel E Gallardo, was very pleasant to work with, I was in for a recall, he was very knowledgeable to my problem. I thought that I was going to come in to have the vehicle inspected and have to order parts. T More

by sskorky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel E Gallardo
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