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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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June 07, 2021

Dean was very helpful; he ordered the part I needed and worked with my extended warranty to get the car in/out quick. Thank you. More

by Passat 2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
June 06, 2021

Service department staff is always excellent. They handle our routine maintenance, repair issues and necessary body work efficiently and we always get our car back sparkling clean! More

by christinel17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki, Dean Fay
June 03, 2021

Getting my first real experience with AH Buick after 25+ wonderful years with Sullivan. Very pleased, in what is becoming a seamless transition. Brian is wonderful in service, keeping me informed every step More

by Steve K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
June 02, 2021

Professional technicians, helpful, courteous. Willing to have me come in at a moment’s notice. Since they replaced my battery I will know more later this solved the problem. More

by Pattiper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Service
June 02, 2021

Brian Poteracki was my service advisor and was very helpful with going over what service was needed for my car at this time. He explained what they were going to do and how long it would take and then More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
June 02, 2021

Brian was very professional and took his time to confirm if the issue I was having with my vehicle was covered under warranty (which it thankfully was). Over the years its always been a pleasure working wit More

by Jamil Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
May 30, 2021

Brian, did an excellent job in handling my service problem and getting it corrective in a timely manner.it is always a pleasure dealing with him! More

by Rick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
May 30, 2021

I have dealt with this dealership for 10 years and have never had any complaints. Very knowledgeable and friendly. Could not have asked for better service. More

by joannepiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez, Brian Poteracki
May 29, 2021

Dean and the dealership did a great job of identifying the transmission issue we were having, provided a loaner to help us out. Will service the yukon here again. More

by leneye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
May 28, 2021

Brian was absolutely fantastic to work with. He kept me updated every step of the way and made sure my car was ready in the timeframe I needed it. Wonderful service!!! More

by marstrauss1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
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