Back

Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

Sort by
July 21, 2021

Brian P. listened to my concerns and did a great job. He kept me informed of what was needed to repair my car. I appreciate the great service! More

by danom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
July 17, 2021

As always it’s been a pleasure . Thank you, Brian and the entire staff for being so friendly and professional. I would not take my vehicle any place else.It was worth it to me for the wait from parts. More

by Sarge1032
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Jul 17, 2021 -

Sarge1032 responded

Your dealership is very professional and courteous. I give your establishment 5*****

July 17, 2021

I brought my out-of-state vehicle to Arlington Heights GMC while I was in town visiting, and I worked with Brian to get maintenance and warranty repairs done on my pickup truck. He walked through all the More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
July 16, 2021

I was quickly greeted and taken care of for my service appointment. I was asked what I'd like to do while I wait for the service completion. The waiting area is comfortable while I waited. More

by stampede15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

You guys were great to work with.I cannot believe how You guys were great to work with. I cannot believe how many years I was aggravated after taking the car to "that place" in Schaumburg. Never again, More

by Dee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki, Carrie Fuller
July 13, 2021

Scheduling and service were very efficient and accommodating. We are also very impressed with Shelley Barr from Sales who took the time to explain to us how to use our navigation system. More

by carolc185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr, Sales, John Verschelden
July 12, 2021

I appreciated the quick service I received and much to my surprise, my car was washed too!! This is a top-notch dealership that always takes great care of my car. More

by Encore GX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
July 12, 2021

Brian in service was helpful and straightforward when I brought my GMC Terrain! He outlined the near immediate and near term services and was consultative in his approach More

by lmk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
July 12, 2021

Service Advisor Brian Poteracki provided Excellent Customer Service. He listened to my concerns and resolved the issues I presented. Additional concerns were found and resolved. More

by rslick106
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
July 10, 2021

Courteous. Reliable. They keep a close check on my vehicles needs. Bought last 4 cars from them. All staff knows their jobs well. Nice atmosphere throughout dealership. More

by J. Sarlo
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
...
72
...