Arlington Heights Buick GMC - Service Center

Dean was friendly and informative. He took the time to answer all my questions and explain different options. He took the time to answer all my questions and explain different options. More

Service department was punctual and super helpful in making sure my car was fully operational before I left. making sure my car was fully operational before I left. More

Everyone one from the front desk to service technician are veey friendly and focused on helping out best they can. I appreciate Chris my service technician for outstanding customer service. are veey friendly and focused on helping out best they can. I appreciate Chris my service technician for outstanding customer service. More

This used to be Sullivan. Most of the staff stayed and the experience they brought to the new owner group paid off. This is a good place to shop your next vehicle purchase. Most of the staff stayed and the experience they brought to the new owner group paid off. This is a good place to shop your next vehicle purchase. More

Had a noise. that seemed to be the brakes. I just wanted checked out so no damage was happening. Made the appointment for the next morning. After arriving Dean s that seemed to be the brakes. I just wanted checked out so no damage was happening. Made the appointment for the next morning. After arriving Dean said the would test drive it a check out the brakes. I said I would wait and after a reasonable time he told me they checked out all the brakes and everything was ok. It may have been just road noise. As usual great and efficient service. More

Always friendly and knowledgeable. The service staff keeps you informed and makes sure you are updated. They make sure repairs are done right and charges are fair. The service staff keeps you informed and makes sure you are updated. They make sure repairs are done right and charges are fair. More

Allie was wonderful in taking care of me. I’ll always recommend this dealership to others! I’ll always recommend this dealership to others! More

Dean Fry will take care of you like you are family and do everything in his power to make sure everything is done exactly as you would like. everything in his power to make sure everything is done exactly as you would like. More

Best service experience I’ve ever had at a dealership. Chris Parisi took great car of my wife’s car at the last minute. Chris Parisi took great car of my wife’s car at the last minute. More

Car needed an oil change, but Dean advised us that it was also time for a transmission fluid exchange, and a tire rotation and balance. He explained the cost of each and applied any available discounts. We also time for a transmission fluid exchange, and a tire rotation and balance. He explained the cost of each and applied any available discounts. We wanted the car back by noon and it was ready ahead of time. We had never worked with Dean as a service advisor before, but he communicated well and made sure our car was finished when we needed it. We'll be happy to have him advise us in the future. More