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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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September 13, 2021

Today’s visit went really well. Got me in quickly and the length of time I was told it would take was pretty spot on. Worked from my laptop in the nice waiting area they have while car is serviced. Really gr More

by Manda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda who took my payment was very sweet and friendly. , Dean Fay
September 12, 2021

I live quite a ways away from the dealership but I always bring my car back here for service. I like that they have been servicing my car from the day I purchased it there. Many people think my car is new ye More

by nskos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

Brian was great. Quick friendly check-in. Time estimated provided. Asked me if I would be waiting. Noticed a cable hanging from back end of car and offered to get the clipped up better (no charge). Car was More

by jeff.parypinski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
September 09, 2021

Professional, courteous , great to do business with I recommend them to all my friends and family.l will be back for a new car when I need to. More

by M. Saporito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
September 09, 2021

Special thanks to Jeremy CoxGreat job.Honesty and Special thanks to Jeremy Cox Great job. Honesty and integrity He did a thorough job and helped me a great deal I appreciated it very much More

by mkhausen9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cox
September 09, 2021

Very customer focused and personal approach to assisting the person looking for help. Great job Brian !!! Thanks I'll be back to your dealership to consider buying new cars and definitely service. More

by reardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
September 08, 2021

They are very helpful from my initial call to the car service being completed in a reasonable amount of time, My service writer was very friendly and helpful, he explained step by step what was taking pl More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Woolley
September 08, 2021

Always honest and up front about information, always answer my questions in a timely matter. Checked to see if I was happy with the service provided More

by HEXUM311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cox
September 06, 2021

I had a very pleasant experience. Service tech was friendly, polite, and knowledgeable. Service was completed at the time they informed me it would be. Waiting area pleasant. Thank you. More

by Dianna246
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

An excellent service writer who took care of my issue and sent me on my way. Thanks very much and have a great day. Thank you More

by fidelgonzalez2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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