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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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October 01, 2021

I recommend Sullivan Buick GMC to everyone because of their excellent customer service, pricing and treatment! I ended taking my Chevy to Sullivan for service because of unethical practices at Liberty More

by pete.mchugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
September 30, 2021

Service rep listened to my problem, offered several choices and selected one that solved the problem. Very satisfied. More

by gmal6346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
September 30, 2021

My Acadia was due for an oil change. I was in and out in under an hour. Brian Poteracki is a gentleman. Thanks for a great experience. More

by jwbarry0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
September 28, 2021

Service dept staff professional, courteous. Job well done. This is my preferred service provider. It’s not close to my home but worth the drive. More

by Ann Goldstein
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Dealership is clean and welcoming. Welcomed by staff as soon as I turned up. Service is complatd Promptl More

by Lumpygolf@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Just to thank Brian Poteracki for his help in explaining my service for my cars upcoming service. More

by Kdybos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
September 27, 2021

Chris Parisi did a great job of keeping me informed about the repairs. Our car works great! Thanks! More

by dmelcher59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2021

I was given the report back of the inspection of the car and was told everything is great but that’s not true I have a leak in my shocks that needs to be repaired/replaced so inspection was not done properl More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cox
September 25, 2021

Was very pleased with the service advisor. He was pleasant and didn’t try to sell me extra services. A welcome relief. More

by dsc442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
September 24, 2021

Everything was excellent from start to finish as far as customer service. I was provided a drive home when I couldn’t get a ride I was picked up the following day to obtain my car. Everybody was friendly p More

by Twoman257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cox
Sep 24, 2021 -

Twoman257 responded

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