Arlington Heights Buick GMC - Service Center

Nice experience, Brian assisted me to get all things done. Excellent service and very friendly. done. Excellent service and very friendly. More

I don’t know why the detailed multipoint check paper wasn’t included with the invoice. wasn’t included with the invoice. More

Chris was great to work with. Did a great job getting my truck the parts needed for repair. Extremely satisfied! truck the parts needed for repair. Extremely satisfied! More

Brian explained everything throughly and if anything additional was found he would review with me before preforming additional work. additional was found he would review with me before preforming additional work. More

Good and honest service in a timely manner. Brian gave good counsel on the cost of repairs for my car good counsel on the cost of repairs for my car More

Excellent today, both Brian and Mike listened to my criticisms of the service I have received since the Spring of '21. I have had excellent service since 2016 but not so since Spring of '21. I have had criticisms of the service I have received since the Spring of '21. I have had excellent service since 2016 but not so since Spring of '21. I have had 3 major issues on 3 different occasions. Brian and Mike listened and were very helpful. I have hopes that things will be excellent like before. I have purchased 2 cars there not because the deals were that good but because of the reputation os the service dept, and my experiences sine 2016up to Spring of '21. I had thought of going somewhere else but these 2 men have restored to a good degree my faith in the service dept. More

Dean was great offered me a great price on the new tires for my Arcadia and got me in and out of the shop in only a few howrs. Followed up on the apointment and confirmed that the tires were in Stock. Very for my Arcadia and got me in and out of the shop in only a few howrs. Followed up on the apointment and confirmed that the tires were in Stock. Very happy with the experience!!! More

Brian was outstanding in his customer service for my 1996 Pontiac. He was very patient with all of my questions & took his time patiently answering all of my questions. Mike Baker is outstanding in his custo Pontiac. He was very patient with all of my questions & took his time patiently answering all of my questions. Mike Baker is outstanding in his customer relations & taking a very personal way to answer all of my concerns. A+++++ More

I was initially unhappy when I first brought my car in as I was there 3 hours for an analysis of what was wrong w/my car. I had an appt. Otherwise everything went well. Jeremy was very helpful. as I was there 3 hours for an analysis of what was wrong w/my car. I had an appt. Otherwise everything went well. Jeremy was very helpful. More