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Arlington Heights Buick GMC - Service Center
Arlington Heights, IL
975 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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975 Reviews of Arlington Heights Buick GMC - Service Center
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October 16, 2021
Dean was great! I needed a new battery. Everything was explained and went smoothly. It was done quickly and I was on my way. explained and went smoothly. It was done quickly and I was on my way. More
by Apeter428
Employees Worked With
Other Employees :
Brian Poteracki, Dean Fay, Jeremy Cox
October 14, 2021
Excellent service and advice given regarding the life expectancy of a car battery as we approach the winter season. I appreciated Brian’s advice so as to minimize the chance of trouble when the weather expectancy of a car battery as we approach the winter season. I appreciated Brian’s advice so as to minimize the chance of trouble when the weather turns freezing. More
by Jmmeade2000
Employees Worked With
Brian Poteracki
October 14, 2021
Brain takes excellent care of his customers and their vehicles. He listens well and communicates effectively. Bottom line, he cares. He's the reason I drive to get my car serviced there. vehicles. He listens well and communicates effectively. Bottom line, he cares. He's the reason I drive to get my car serviced there. More
by km
Employees Worked With
Brian Poteracki
October 13, 2021
I asked how long my oil change would be and I was told an hour. I waited two hours. I understand if there’s a worker shortage but it would be nice to have someone check in with me to let me know it’s taking hour. I waited two hours. I understand if there’s a worker shortage but it would be nice to have someone check in with me to let me know it’s taking more time. When I drop off my car there’s usually someone there that comes to my car to welcome me. Also, a dealer would usually walk me through what will happen when I drop off my car. I felt like the communication piece was lacking. More
by jenariddle
Employees Worked With
Jeremy Cox
October 12, 2021
This is my 2nd car from Sullivan.Fair price and down to This is my 2nd car from Sullivan. Fair price and down to earth salesman, finance etc. Excellent Service Dept. They don't try to sell you things you This is my 2nd car from Sullivan. Fair price and down to earth salesman, finance etc. Excellent Service Dept. They don't try to sell you things you don't need. They are fast and efficient. Highly recommend! More
by Bonnieprz13
Employees Worked With
Jeremy Woolley, Brian Poteracki
October 12, 2021
Outstanding customer service - Brian made sure that all scheduled maintenance was completed in a prompt professional manner. I have dealt with several different dealerships in New York and Texas and I must scheduled maintenance was completed in a prompt professional manner. I have dealt with several different dealerships in New York and Texas and I must say that this dealership does everything they can to make sure the customer's vehicle is well taken care of. It is always a pleasure to deal with the friendly considerate people who work here. More
by Soldier1
October 12, 2021
Always great service beginning with Mike Baker and extending to the service advisors. Apart from great service the communication is timely. extending to the service advisors. Apart from great service the communication is timely. More
by David
October 11, 2021
Brian was conscientious and patient with registering a new vehicle for service. He went the extra mile when applying GM Rewards to the invoice and resolved the interface between Dealer and GM Rewards admi new vehicle for service. He went the extra mile when applying GM Rewards to the invoice and resolved the interface between Dealer and GM Rewards administration. More
by Andyisok
Employees Worked With
Brian Poteracki
