Arlington Heights Buick GMC - Service Center

I have an older car. Brian explained to me given the age of my car it may take some time to order parts before they could fix it. I was pleased with him keeping me informed. of my car it may take some time to order parts before they could fix it. I was pleased with him keeping me informed. More

Although I ended up spending a lot more money than I had planned, my car was quite sluggish and now it is quite peppy. I am very happy with the result planned, my car was quite sluggish and now it is quite peppy. I am very happy with the result More

I brought my LaCrosse in for a factory recall to replace a defective toe plate, and waited for the repair which took a few hours. Chris Parisi had explained the procedure to me and it took somewhat less tha a defective toe plate, and waited for the repair which took a few hours. Chris Parisi had explained the procedure to me and it took somewhat less than I had expected. I have always been pleased with the service at [what is now] Arlington Heights Buick and would look forward to my next Buick there, had not the management of Buick decided to eliminate all sedans and only produce SUVs. More

We really enjoyed dealing with Dean. He was very knowledgeable and young too! I appreciated that he knew right away why my heated seats go on whenever I turn on the engine. He made sure to shut off knowledgeable and young too! I appreciated that he knew right away why my heated seats go on whenever I turn on the engine. He made sure to shut off the app as I had hoped. More

very good follow up and explanations. taken care of in a short period of time short period of time More

I always get quality service from the service department. Bill Kunstman is an outstanding mechanic and Chris who seems to be new to the place was most helpful and informative as we progressed through two da Bill Kunstman is an outstanding mechanic and Chris who seems to be new to the place was most helpful and informative as we progressed through two days of repairs. Thank you. More

Chris and Arlington Heights GMC were once again great to deal with. They have always rectified any issues I have had with my vehicles. They always keep me informed through the process and the repairs have deal with. They have always rectified any issues I have had with my vehicles. They always keep me informed through the process and the repairs have always been completed in a timely manner. I will not service at any other dealership! More

Service personnel are always polite. My only complaint is it takes to long for an oil change. Especially when you have an appointment. is it takes to long for an oil change. Especially when you have an appointment. More

Brian was one of the best service advisors I have ever encountered. would recommend him anytime encountered. would recommend him anytime More

I was very pleased with the service I received on my car. My car was ready when they said it would be. they located a potential problem and called me to tell me. Also they checked if repair was covered by My car was ready when they said it would be. they located a potential problem and called me to tell me. Also they checked if repair was covered by warranty company and took care of the problem Thanks Chris l More