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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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December 15, 2021

I was trying to help my Mother with getting an oil change and the nearest GMC dealership was the Arlington Heights GMC. I only had a day to do it, so I proceeded to their service department with no appointm More

by Kostas Giannoulias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to write such great feedback, Kostas. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Chris was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Buick GMC Team

December 15, 2021

Mike Baker, Daniel Szwec and Ryan Day went above and beyond to assist me today. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Szwec & Ryan Day
Dec 16, 2021 -

Arlington Heights Buick GMC responded

Patty, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

December 12, 2021

Mike Baker went above and beyond with his customer service. Every time I need help with my vehicle, I know Mike will do his best to get the job done. Arlington Heights Buick GMC is top notch! More

by George The Greek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Arlington Heights Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, George! It's great to hear that Mike went above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

December 12, 2021

I bought my 2006 GrandPrix here and was bringing my previous car here before that. I have always been happy with the service and friendly but professional service. More

by GAR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Arlington Heights Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

December 09, 2021

As always, excellent service! Mike, Brian and the rest of the service staff are top notch. More

by Scott W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Dec 10, 2021 -

Arlington Heights Buick GMC responded

Scott, we are pleased to hear that you had an excellent experience with Mike, Brian, and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Arlington Heights Buick GMC Team

December 08, 2021

Great experience my service advisor Chris was very helpful and friendly.I was in and out quick and the service performed on my vehicle has me very satisfied.thank you Chris More

by chelychelz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Dec 08, 2021 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Chris was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

December 06, 2021

Amy statutes the process checking for recall did an outstanding job researching and returning my call with updates Brain checked me in and continued the great service No surprises at all They did e More

by Jstrege3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy in service , Brian Poteracki
Dec 07, 2021 -

Arlington Heights Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

December 04, 2021

Friendly, knowledgeable , and efficient staff. This service dept is top notch and trustworthy. I’ve had my car/s serviced here for over 12 years. past and current staff provide great customer service. More

by jladewig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki, Dean Fay, Jeremy Cox
Dec 06, 2021 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

December 04, 2021

Chris is great and always listens and understands my concerns. He’s excellent at getting me additional information and problem solving. His goal is for his customers to leave satisfied. More

by aakbari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, The Arlington Heights Buick GMC Team

December 02, 2021

Have been glad to see the quality of Sullivan Buick has been continued by the new owners. More

by sulorenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Arlington Heights Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Arlington Heights Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Arlington Heights Buick GMC Team

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