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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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January 03, 2022

Great service at Sullivan gmc ...worked with Ryan on the purchaseGreat job by him as well More

by daveylipps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Arlington Heights Buick GMC responded

Congratulations on your new vehicle, Davey. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

January 02, 2022

I didn’t have good experience with GMC service because of Schaumburg location. But this one was very nice. Great service. Quick right to The point. Buddy was very helpfull. Thank you guys. More

by snur1980
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Buddy
Jan 04, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Buddy was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

December 30, 2021

Chris was polite and went out of his way to explain what needed to be done and schedule a convenient return visit for additional work to be completed under warranty. More

by Carolann.hill87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

December 29, 2021

Great service department. Mike Bakers management success is demonstrated in its team. Customer interface is always polite and professional. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia Zail
Dec 30, 2021 -

Arlington Heights Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Arlington Heights Buick GMC Team

December 23, 2021

I have been dealing with this dealership and Sullivan Buick for 12 years. I bought a new 2011 model year Buick Lucerne from Sullivan Buick. I am highly pleased with all of the personnel and the service More

by F-DAWSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 27, 2021 -

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, The Arlington Heights Buick GMC Team

December 23, 2021

Top notch service department. Mike Baker has been the service manager for years and I followed him over here from the old Joe Mitchill Buick-GMC in Mt Prospect. More

by earshplitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Dec 27, 2021 -

Arlington Heights Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

December 20, 2021

My experience has resulted in Great Customer Service. Brian Poteracki , my Service Advisor provided detailed explanations of any Service Concerns. I highly recommend him and thisdealership More

by rslick106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 21, 2021 -

Arlington Heights Buick GMC responded

We cannot thank you enough for your wonderful review of Tasca Buick GMC Arlington Heights and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Buick GMC Team

December 20, 2021

Brian did a great job listening to my vehicle concerns and updating me on the options after the diagnosis. Even though I didn't have it addressed in this visit, I have what I need if I do want it resolve More

by puzzler3613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 21, 2021 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

December 18, 2021

I called on Friday talked to Brian. Asked if I could get an early appointment on Saturday. He is always so helpful, he was.able to get me in for my oil change on Saturday morning. He’s amazing, he remembers More

by LHadz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 20, 2021 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

December 15, 2021

Have always been treated in a professional yet friendly manner NY ther service department. I will be back! More

by bjsmitty
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 16, 2021 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

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