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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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February 10, 2022

Chris was great, I brought my certified truck in for the first oil change, and to check on a check engine light. While doing the oil change they found a problem with a fuel pump that they didn't have a part More

by mtreardon3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Arlington Heights Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Arlington Heights Buick GMC's Service Department. Sincerely, The Arlington Heights Buick GMC Team

February 09, 2022

Have yet to have an experience with the service department at Arlington Heights GMC that's not top-notch. Brian Poteracki is also very clear and communicative and could not be any nicer. Thanks. More

by jwbarry0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 10, 2022 -

Arlington Heights Buick GMC responded

We are truly grateful for this awesome review! We are thrilled that Brian was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Arlington Heights Buick GMC Team

February 08, 2022

I had been advise to "just bring my vehicle in" for an assessment of the problem. Buddy quickly stepped up and took care of my concerns immediately. I was very pleased with the attention and efficiency More

by hlr
Recommend Dealer
Yes
Employees Worked With
Buddy
Feb 09, 2022 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Buddy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

February 04, 2022

Chris Parisi is extremely helpful and has excellent customer service! Way to go and thanks for always taking care of us. More

by Nomistarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

February 04, 2022

Perfect, On Time, Professional, Cleaned Car, Hassle free, I will be back Oil changed and tires rotated More

by jfb7437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Feb 07, 2022 -

Arlington Heights Buick GMC responded

jfb7437, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Arlington Heights Buick GMC Team

February 04, 2022

Brian was great had my car done on time nice waiting area with coffee and tea More

by Susanfischer3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 07, 2022 -

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Buick GMC Team

February 03, 2022

Brian was great! Made it very easy and painless! Would recommend to anyone in the future. Thank you! More

by Kaity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 04, 2022 -

Arlington Heights Buick GMC responded

Kaity, thank you, and congratulations on your purchase! We are so pleased that Brian could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Arlington Heights Buick GMC Team

February 02, 2022

Brian Poteracki has been my go to guy for years! He is honest and trust worthy! More

by tammy-sopoci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 03, 2022 -

Arlington Heights Buick GMC responded

Hi Tammy, and thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

February 01, 2022

My husband had always taken in the GMC for service, but since he passed away recently that job now falls on me - an 88-yr old lady. Everything went extremely well today. Everything was explained in a way More

by joanemurray74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 02, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

February 01, 2022

I was greeted promptly and everything was explained to me. My vehu=icle was ready on tome and Brian Poteracki did a fine job. More

by ErwinB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Feb 02, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

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