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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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March 11, 2022

Brian Poteracki has always given me the straight story and the best advice when I asked. It is a pleasure working with a true professional who has the interest of the customer in mind. Makes me want to r More

by nkraemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 14, 2022 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 11, 2022

Everybody I dealt with today was very courteous- listened to what I had to say- were very accommodating and helpful! As many times as I’ve come to this Dealership (both as Sullivan & Arlington heights) your More

by Irene1543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Mar 11, 2022 -

Arlington Heights Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Arlington Heights Buick GMC Team

March 10, 2022

Polite Professional and Knowledgeable. Work was completed on time that was indicated to me at dealership. More

by TIMOB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zaia Zaia
Mar 11, 2022 -

Arlington Heights Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Arlington Heights Buick GMC Team

March 08, 2022

Everytime I come in they make me feel like a VIP. Always so thorough and never pushy. More

by Sonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 09, 2022 -

Arlington Heights Buick GMC responded

Thank you for the glowing review, Sonia! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Arlington Heights Buick GMC Team

March 08, 2022

It was extremely easy to schedule an appointment for the 5000 mile oil change on my vehicle. The employee that took the information did so skillfully and quickly. The service advisor was also excellent. I a More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zias Zias
Mar 09, 2022 -

Arlington Heights Buick GMC responded

Bill, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Arlington Heights Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 05, 2022

The service department was easy to make an appointment via the website. I was able to get the appointment the next day. Upon arrival I was greeted and quickly signed in for the work to be done. Work wa More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 07, 2022 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 05, 2022

My headlight was burned out, Called for an appointment on Thursday and was able to get get an one for the next day. Arrived at the dealership and was greeted by Brian, as always he is professional and very p More

by LHadz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 07, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

March 04, 2022

Brian and all your service writers are very helpful and knowledgeable about the products and the services offered. More

by lsvgs93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda , Brian Poteracki
Mar 04, 2022 -

Arlington Heights Buick GMC responded

We are pleased to hear that you had an excellent experience with Brian and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Arlington Heights Buick GMC Team

March 02, 2022

Always helpful. Great staff that are polite and courteous. Very clean dealership. Good prices & discounts More

by Marilynkent0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Arlington Heights Buick GMC responded

Marilyn, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

March 02, 2022

Arlington Buick GMC is by far the best dealership I have dealt with ever. The sales people, service advisors and office personnel are all very friendly, courteous and extremely helpful. More

by donhal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy
Mar 03, 2022 -

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

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