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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews
Call Service Center (847) 392-6660

975 Reviews of Arlington Heights Buick GMC - Service Center

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April 05, 2022

From setting up the service appointment to completion, all my concerns were handled professionally and service completed as stated. More

by phil.lannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for your review, Phil! Happy customers are our goal and our mission at Arlington Heights Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Arlington Heights Buick GMC Team

April 05, 2022

good customer service from Chris and car finished before the hour & 1/2 timeframe. Comfortable waiting room. Very clean More

by mariapeterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2022 -

Arlington Heights Buick GMC responded

Maria, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if there is anything else that we can assist you with. Sincerely, The Arlington Heights Buick GMC Team

April 04, 2022

They have been great all the time and every time and I would recommend this dealership .. More

by asgd1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Arlington Heights Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Buick GMC Team

April 04, 2022

Chris was very helpful and had great customer service! Thank you so much for taking care of my vehicle! More

by k_sova_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Chris was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

April 02, 2022

Great experience at Arlington Heights Buick GMC. Staff and service met and exceeded expectations as always. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Arlington Heights Buick GMC responded

Mike, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

April 01, 2022

Very pleasant, explained all that was done and needs to be done. It was raining so he brought my car up to the door. More

by sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Hopkins
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Apr 04, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

April 01, 2022

Clean location with great customer service. They were polite and helped me with my questions. Thank you More

by s.oregan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Arlington Heights Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 28, 2022

Quick oil change. I'm glad I can use my rewards points. Thanks a lot! More

by Ion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy J Hopkins
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Mar 30, 2022 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business and look forward to working with you again soon! Sincerely, The Arlington Heights Buick GMC Team

March 27, 2022

Managed to schedule my car on short notice, work completed as promised and on time More

by AllenR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Arlington Heights Buick GMC responded

Thank you for the kind words, Allen. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

March 26, 2022

Brian is so wonderful to deal with. He is very informative, knowledgeable and really cares about his customers and their vehicles. More

by Barb and Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
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Mar 28, 2022 -

Arlington Heights Buick GMC responded

Hi Barb and Russ, thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Brian is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Arlington Heights Buick GMC Team

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