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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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April 14, 2022

Took care of all my needs in a professional way and was very satisfied. Will return in the future More

by rlubben72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Apr 15, 2022 -

Arlington Heights Buick GMC responded

We appreciate the kind words! We look forward to seeing you again in the future! Sincerely, The Arlington Heights Buick GMC Team

April 09, 2022

Me gusta este dealership porque te explican to del carro y son amables y te buscan algo necesario para tu familia. More

by duranevelyn129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar Martinez
Apr 11, 2022 -

Arlington Heights Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sinceramente, The Arlington Heights Buick GMC Team

April 08, 2022

Brian always handles our service needs promptly, and with excellent communication and professionalism. We always ask for Brian to be our Service Advisor! More

by mjakubow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Apr 11, 2022 -

Arlington Heights Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brian does for Arlington Heights Buick GMC and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

April 07, 2022

I'm very happy to have Arlington Heights Buick as part of my Buick service. Chris is always help full and takes very good care of our Buicks. Always pleasant and the Dealer Ship is very clean and the people More

by adrienne049
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Apr 08, 2022 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

April 07, 2022

The dealership was very clean and welcoming. I absolutely will be back in the future. More

by Kim Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bucky Hopkins
Apr 08, 2022 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

April 07, 2022

Buddy took care of my trucks issue promptly, always called with updates and information. Professional in all aspects of service More

by mlogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
buddy hopkins
Apr 08, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or a purchase. Thanks again! Sincerely, The Arlington Heights Buick GMC Team

April 06, 2022

Service was great and they made sure I had a ride to get home in the mean time More

by cbalcom03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia Zaia
Apr 07, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

April 06, 2022

Check engine light came on and stability light along with the traction control service light. Spoke with Buddy Hopkins and he was able to get me in that same day, Part needed to be ordered and the other serv More

by rgonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Hopkins
Apr 07, 2022 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Buddy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

April 06, 2022

Very respectable and attentive to all the needs of my vehicle. People are very polite and listen to what you have to say. More

by ivaskap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Apr 07, 2022 -

Arlington Heights Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Arlington Heights Buick GMC Team

April 06, 2022

The dealership has always been very good performing service on my auto. Most recently Buudy Hopkins was most helpful in getting my vehicle serviced. More

by Electricman5
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy hopkins
Apr 07, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Buddy was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

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