Arlington Heights Buick GMC - Service Center

Very pleasant experience, treated with experienced professional and work completed in great time, thank you!!! professional and work completed in great time, thank you!!! More

Best dealership around. I’ve been to a few others and Buick GMC has the best customer service. I’ve been to a few others and Buick GMC has the best customer service. More

I needed service for my 2016 Buick Encore. Brian was very nice and responsive. He explained what was wrong and what must be done to repair it. The problem arose on my way to work. He provi Brian was very nice and responsive. He explained what was wrong and what must be done to repair it. The problem arose on my way to work. He provided a courtesy ride for me to my near by work, 3850 N. Wilke Rd., Arlington Heights, and also had me picked up so I could get my vehicle back. All was done by around Noon. Well done Brian!!! He even gave me a military discount. I am also an Army Captain. More

Brian was extremely helpful when my starter went out a couple of days ago. Pointed me in the correct direction for my first step to make sure I did everything correctly to get the most out of my coverage couple of days ago. Pointed me in the correct direction for my first step to make sure I did everything correctly to get the most out of my coverage from towing to parts and labor. Constant updates on every step that was being done and completed. Was able to get my vehicle back by the afternoon and all in great condition. More

David Keas met me when I brought my Equinox in for routine service. He was very helpful and all work was done well and in a timely manner. routine service. He was very helpful and all work was done well and in a timely manner. More

Chris Parisi did a great job helping me through an unexpected repair! Excellent customer service! unexpected repair! Excellent customer service! More

Best in town! Chris Parisi went over and above resolving issue after the service tech failed at what he should've done! Chris Parisi went over and above resolving issue after the service tech failed at what he should've done! More

Brian P. was my service advisor, and as always, he and the rest of the service people provided top notch professional service. was my service advisor, and as always, he and the rest of the service people provided top notch professional service. More

service department is excellent. Brian gave an excellent and thorough explanation of what is needed now and what will need to be done next time i bring the encore for service. Brian gave an excellent and thorough explanation of what is needed now and what will need to be done next time i bring the encore for service. More

I was on time for my appointment and was immediately assisted as I entered the service Garage. I was there for an oil change and Zaia helped me. I told him I didn't want the tires to be checked, as I assisted as I entered the service Garage. I was there for an oil change and Zaia helped me. I told him I didn't want the tires to be checked, as I use Nitrogen in them. The wait wasn't too long, and the waiting room was clean and comfortable. I had a couple questions which Zaia answered perfectly. All in all, I'd say this was a great visit. Thanks! More