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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews
Call Service Center (847) 392-6660

975 Reviews of Arlington Heights Buick GMC - Service Center

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August 15, 2022

Great service and professionalism displayed! Addressed issues as we mentioned from last brake service. Covered all under warranty! More

by fariha.avais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2022

Great People make a great dealership. Brian Poteracki and Mike Baker are great to work with. I have purchased vehicles and have vehicles serviced with Sullivan/Arlington Heights Buick G More

by Callahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
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Aug 16, 2022 -

Arlington Heights Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Buick GMC Team

August 12, 2022

They make you feel like they really care about you and give you the best service More

by aaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Report | Print
Aug 12, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Arlington Heights Buick GMC! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Arlington Heights Buick GMC Team

August 10, 2022

They did everything they could do to help me and worked with me. Great team! More

by 0196ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2022 -

Arlington Heights Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Arlington Heights Buick GMC Team

August 09, 2022

I never realized the ease it took to schedule a appointment for my oil change. I came 15 minutes before and Chris handled me expertly. More

by wmfluhler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 05, 2022

Chris was a pleasure to work with on this visit. Everything was taken care of 100% satisfaction. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2022 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

August 05, 2022

Good dealer trustworthy, helpful and timely mannered. I always go back to dealer for all the needs. More

by Battulgaukhnaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Report | Print
Aug 08, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

August 05, 2022

GREAT, FRIENDLY, NICE, AND EASY! Always went the extra mile to make the customer satisfied! More

by Kyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Parisi
Report | Print
Aug 08, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

July 31, 2022

Three cars purchased and serviced at Arlington Heights Buick and their Service Department continues to go the extra mile to make the customer satisfied. Thanks Mike and Zaia! Job well done! More

by Weissrentals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Report | Print
Aug 01, 2022 -

Arlington Heights Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Buick GMC Team

July 30, 2022

This was the second time in a month I had the Enclave in for the same issue. David took the vehicle in. It took a couple of days but they were able to diagnose the issue after digging a little further. The More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Report | Print
Aug 01, 2022 -

Arlington Heights Buick GMC responded

Alan, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything David does for Arlington Heights Buick GMC and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

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