Arlington Heights Buick GMC - Service Center
Arlington Heights, IL
975 Reviews of Arlington Heights Buick GMC - Service Center
Team is always professional and helpful. They work to be sure things are completed in a timely manner. They work to be sure things are completed in a timely manner. More
Great service every time I go god bless those technicians hands they do amazing work always satisfied hands they do amazing work always satisfied More
Chris and Amy took care of me right away came in for an oil change and it turned out to be free because I used my GM points. Take a vantage of the GM rewards, I will recommend this dealership to my friend oil change and it turned out to be free because I used my GM points. Take a vantage of the GM rewards, I will recommend this dealership to my friends and family members More
David Keas has been by far one of the nicest Service Advisors that I've encountered at Arlington Heights Buick Dealership. Excellent Customer Service skills and very personable. Awesome-sauce and Keep Advisors that I've encountered at Arlington Heights Buick Dealership. Excellent Customer Service skills and very personable. Awesome-sauce and Keep Up the excellent Customer Service Experience for all customers 😀 More
Brian immediately identified my needs and was very quick to offer help in giving me a ride home and sending a Lyft to pick me up when my hectic schedule would have delayed the needed repairs. He also took t to offer help in giving me a ride home and sending a Lyft to pick me up when my hectic schedule would have delayed the needed repairs. He also took the time to clearly list out his findings and supporting documentation on the invoice so I can be reimbursed my costs by another company that most likely caused the damage during a routine oil change. Thank you for making a stressful situation much easier! More
It's just my first visit to this dealership so I feel it's too soon to have much of an opinion about it. I came in for an oil change and that seems to have been completed. Brian was friendly. The waiting it's too soon to have much of an opinion about it. I came in for an oil change and that seems to have been completed. Brian was friendly. The waiting area was nice enough. Price was as expected. I appreciated not being up-sold with add-on services. As for quality of work... is it too much to ask for tire pressure to be checked as part of the "multi-point inspection"? I'm told they "checked" the tires, but the pressures are off and were not corrected. More