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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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September 12, 2022

Easy to book service appointment and flexible if need to change. Quick checking, no waiting. More

by Jheissel
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Sep 13, 2022 -

Arlington Heights Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Buick GMC Team

September 09, 2022

Team is always professional and helpful. They work to be sure things are completed in a timely manner. More

by m.daly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Keas
Sep 12, 2022 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

September 07, 2022

Great service every time I go god bless those technicians hands they do amazing work always satisfied More

by chelychelz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Baturin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Smirnov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki, Joel E. Gallardo
Sep 08, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

September 06, 2022

Chris and Amy took care of me right away came in for an oil change and it turned out to be free because I used my GM points. Take a vantage of the GM rewards, I will recommend this dealership to my friend More

by vmelend1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 31, 2022

Since 1994, we've bought r leased all our cars here & because of their service department, wouldn't go anywhere else! More

by LeeBee69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Sep 01, 2022 -

Arlington Heights Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

Sep 02, 2022 -

LeeBee69 responded

You deserve it!

August 31, 2022

David Keas has been by far one of the nicest Service Advisors that I've encountered at Arlington Heights Buick Dealership. Excellent Customer Service skills and very personable. Awesome-sauce and Keep More

by Alakita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Sep 01, 2022 -

Arlington Heights Buick GMC responded

Alakita, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything David does for Arlington Heights Buick GMC and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

August 31, 2022

I've known Brian since before he came to this dealership. He was always very helpful and knowledgeable and that has not changed. . More

by cookieb46
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Sep 01, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

August 30, 2022

Brian immediately identified my needs and was very quick to offer help in giving me a ride home and sending a Lyft to pick me up when my hectic schedule would have delayed the needed repairs. He also took t More

by candismspethmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Sep 01, 2022 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

August 29, 2022

It's just my first visit to this dealership so I feel it's too soon to have much of an opinion about it. I came in for an oil change and that seems to have been completed. Brian was friendly. The waiting More

by parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 30, 2022 -

Arlington Heights Buick GMC responded

Thank you for providing this feedback about your experience. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Arlington Heights Buick GMC Team

August 27, 2022

Always a great selection of GMC vehicles. Always great GMC service. This is my 4th Terrain. More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia
Aug 29, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

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