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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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September 22, 2022

As always, excellent service provided by AHBG and communication from our preferred Advisor, Brian Poteracki. Brian explains what will be done and the need for any recommended service, plus what the More

by mjakubow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Sep 23, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

September 22, 2022

Anytime there is an issue with my car I bring it to this dealership because I know they will do a great job. David took great care of me and my car and communicated everything very well. I would not hesitat More

by sdflores12
Recommend Dealer
Yes
Employees Worked With
David
Sep 23, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

September 22, 2022

Everyone at the dealership was friendly and professional and the dealership was very clean and orderly. More

by rcuncola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

September 21, 2022

David was very helpful, during the service appointment every time I remembered some issue with the car he took the time to check it out for me. More

by otachel257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Sep 22, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that David was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

September 21, 2022

Worked hard to deliver the vehicle despite supply chain issues. Very happy with Arlington heights Buick GMC. More

by greg@glickauf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Arlington Heights Buick GMC responded

Greg, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Buick GMC Team

September 19, 2022

Brian is always polite and takes the time to listen! And he gets the job done! More

by midgiek21x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Sep 21, 2022 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

September 15, 2022

Very fast service with knowledgeable and responsive service specialists. I always take my Acadia here for service. More

by aimsryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Sep 16, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

September 14, 2022

Nothing was fixed. No estimate offered. Waste of my time. Won’t come back again More

by Ronaldhgray
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Parisi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Arlington Heights Buick GMC responded

Ronald, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Arlington Heights Buick GMC Team

September 13, 2022

Clean & staff is professional & friendly*Chris Parisi is the young man who helped me today.He Was professional and looking in the eye and You've been wanting so far to make sure that my car was cleaned aft More

by MichelleT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Arlington Heights Buick GMC responded

Michelle, we are truly grateful for this awesome review! We are thrilled that Chris was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Arlington Heights Buick GMC Team

September 13, 2022

Fast and reliable service. Always easy to schedule an appointment. David was very helpful and professional. More

by denise.caffarel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David M Keas
Sep 14, 2022 -

Arlington Heights Buick GMC responded

Denise, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

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