Back

Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

Sort by
October 09, 2022

Chris was outstanding. He went the extra mile and I would recommend him and the service department to everyone. More

by lindagrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for the wonderful compliments! Sincerely, The Arlington Heights Buick GMC Team

October 08, 2022

Friendly, professional and timely service. The facility was clean and the recall was handed efficiently. Also returned for a new battery on the same day because the customer service rep poin More

by acrmjr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 08, 2022 -

acrmjr responded

Not necessary

October 06, 2022

The service department is always accommodating and provides prompt service with good prices. Chris Parisi calls back right away when I call with questions and is knowledgeable. More

by gailharz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Arlington Heights Buick GMC responded

Gail, thank you for the awesome feedback! Chris is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We look forward to working with you again soon! Sincerely, The Arlington Heights Buick GMC Team

October 06, 2022

Fast friendly service. Arlington Buick has been taking car of my cars for the last 16 years. Their service Department is the Best. More

by hdublinski01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Arlington Heights Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Arlington Heights Buick GMC's Service Department. Sincerely, The Arlington Heights Buick GMC Team

October 03, 2022

We have always trusted in Arlington Heights Buick GMC ( formerly Sullivan Buick) for all of our car servicing needs due to their professional and respectful service at every appointment. We always ask for More

by dodger1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 04, 2022 -

Arlington Heights Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

October 03, 2022

Brian has always been accommodating even on busy days like a Monday morning. Without an appointment, I had an urgent issue arise with my GMC Sierra, and he was able to get us in and out of their shop wi More

by Ali Zaimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 04, 2022 -

Arlington Heights Buick GMC responded

Hi Ali, and thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

October 03, 2022

Brian was extremely professional and courteous. My only constructive suggestion is with an 11 year old car I felt Brian should have been more forthcoming as to whether the vehicle should be fixed. More

by tkorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 03, 2022 -

tkorman responded

Send response!

October 03, 2022

Satisfied with the service. Only dealer that I bring my car to get service. Overall they are good More

by Tulgasharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 04, 2022 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

September 24, 2022

Chris listened to my concerns and he handled everything efficiently and with courtesy and respect. More

by groslnd
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Chris made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Arlington Heights Buick GMC Team

September 23, 2022

Well had a sensor light come on and went in and spoke with david, great guy very helpful and keep me informed on what was going on. Everything was fixed in a timely manner and the service was wonderful. More

by rgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Sep 26, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

Sep 26, 2022 -

rgonzalez responded

I went back for routine oil change, tire rotation and balance. Also a rattling underneath the car, which turned out to be the heating shield. Again David helped with all issues and everything was fixed with no issues. David is a great representative and i will continue to use him if i have any issues in the future. Thanks

...
37
...