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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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October 22, 2022

Always go to Arlington Heights Buick for service! Staff keep you informed and work is quality. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Arlington Heights Buick GMC responded

Paul, your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming in to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

October 21, 2022

I had an appointment to come in to get my AC fixed. Everyone was extremely helpful from the minute I arrived. Zaia in specific was the service technician that handled my appointment and he did an amazi More

by Djvolt11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia Zaia
Oct 24, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

October 21, 2022

Chris was very helpful and answered all my questions to the services that were needed. More

by schavez0719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Chris was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

October 20, 2022

Professional and courteous - always a good experience at AH Buick GMC, whether purchasing or having the vehicle serviced post-sale. More

by lecale
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

October 20, 2022

Excellent customer service. Very organized and nice to deal with. Brian was very professional and took the time to explain and answer my questions. He’s also very friendly a More

by dennis1307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 21, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

October 18, 2022

They provided Good service. I did not have to wait that long. The people that I interacted with seemed nice and willing to help. More

by Lwise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 19, 2022 -

Arlington Heights Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Arlington Heights Buick GMC Team

October 18, 2022

Pleasant experience and customer service from all staff. Very Welcoming service counter and comfortable customer waiting area to work and relax while car being serviced. More

by thedeannataddei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 19, 2022 -

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Buick GMC Team

October 18, 2022

I never have any issues with my local GMC dealer Always courteous and quick with service More

by Scott.swakow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Oct 19, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review, Scott! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

October 15, 2022

Excellent service. Friendly, efficient and knowledgeable personnel. Thank you, Chris, for the quick work while we waited. More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

October 15, 2022

Service was great. Communication was on point. Explained everything I needed to do to fix my issue with my vehicle.Chris Parisi kept me informed in person and texts. More

by Apeter428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Oct 17, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Chris was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Buick GMC Team

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