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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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November 05, 2022

Excelent customer service. Clean waiting area. Work completed in a timely Manner. Car returned clean. More

by hfs340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Nov 07, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

November 05, 2022

Sheduling was convenient and Chris thoroughly explained all the repairs that were needed. Service was performed on time and pricing was very reasonable. More

by Gary911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Arlington Heights Buick GMC responded

Thank you for your kind words. We are very happy to hear that Chris was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

November 03, 2022

Zaia Zaia - So happy with the great service you provided:) Thank you so much!!! Tom More

by Tom Olsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia Zaia
Nov 04, 2022 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

November 03, 2022

David was very accommodating at taking care of my vehicle. I really appreciate the quick and great service. Thank you! More

by Dina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Nov 04, 2022 -

Arlington Heights Buick GMC responded

Hi Dina and thank you for your kind words. We are very happy to hear that David was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

November 02, 2022

Zaia was awesome to work with. He took a situation with a misordered part and handled it professionally and easily. I love my GMC Acadia SLT 2 and Arlington Heights Buick GMC is More

by Bradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saia
Nov 03, 2022 -

Arlington Heights Buick GMC responded

Hi Bradley and thank you for your kind words. We are very happy to hear that Saia was so attentive during your visit to our dealership and that they provided you with the customer service that we know you deserve! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

November 02, 2022

I called the Dealership to make an appointment for service. My car had been recalled for a problem with the headlights. I was notified that GM had found a way to solve the problem with my headlights. More

by richlevy647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Keas
Nov 03, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

November 01, 2022

David K. was a pleasure to work with today. He was polite, friendly and professional. Getting my car serviced at Buick was a pleasant experience. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keis
Nov 01, 2022 -

Arlington Heights Buick GMC responded

Hi Amanda, and thanks for the great feedback! We're very happy that David was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

October 29, 2022

Had an 11:00 appointment for an oil change. Brian Poteracki was my service rep. He was very helpful and courteous. Took the time to explain a couple of items that I asked him. Service manager More

by neldl93
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Oct 31, 2022 -

Arlington Heights Buick GMC responded

Bob, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Arlington Heights Buick GMC Team

October 29, 2022

Both David and Zia are always helpful when I bring in my car. I needed 4 new tires and front brakes this last visit. I called around to make sure I was getting the best deal on both. David did give me the b More

by KSol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Zia
Oct 31, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that David and Zia were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

October 22, 2022

Arlington Heights Buick/GMC is what I would expect a dealer should be providing good and friendly service. More

by CG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia Zaia
Oct 24, 2022 -

Arlington Heights Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Buick GMC Team

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