Arlington Heights Buick GMC - Service Center

Scheduling service was easy and convenient. All staff was welcoming and the facility had a nice waiting area. Technician explained process and answered my questions in an understandable way All staff was welcoming and the facility had a nice waiting area. Technician explained process and answered my questions in an understandable way More

Service was preformed in a timely and efficient manner. Service rep explained the problem and the solution. Service rep explained the problem and the solution. More

Brian kept me informed. Friendly and helpful. Service actually took less time from what was anticipated. Able to get a lot of work done while waiting.. Friendly and helpful. Service actually took less time from what was anticipated. Able to get a lot of work done while waiting.. More

I made my appointment to have the heated seat chip installed. I was taken right on time. Ben took care of me and was very helpful. installed. I was taken right on time. Ben took care of me and was very helpful. More

Great customer service, honest, kept me informed with perfect workmanship plus superior attention to details. perfect workmanship plus superior attention to details. More

Wow. What amazing service and care by Brian Poteracki. From start to finish Brian communicated every step of the way. He exceeded my expectations and What amazing service and care by Brian Poteracki. From start to finish Brian communicated every step of the way. He exceeded my expectations and my experience in getting my car repaired. I truly believe Brian is an asset at the Dealerships service centee. He definitely knows his craft. I won't hesitate to bring my car back. Honestly best service tech I have ever experienced . More

Employee was very helpful and knowledgeable about the business service. I appreciate the service I received. business service. I appreciate the service I received. More

Been a service customer for many years. I have never been disappointed. Excellent service staff and always get my car back clean! I have never been disappointed. Excellent service staff and always get my car back clean! More

Been a service customer with Mike Baker since Joe Mitchell days and have never been disappointed in the way he handled my account. At this dealership, Brian Poteracki is my go-to service writer guy. Mitchell days and have never been disappointed in the way he handled my account. At this dealership, Brian Poteracki is my go-to service writer guy. He knows my vehicle - that's a benefit of a long-term relationship - and is a straight shooter. Yes, I'm sure you could get cheaper service somewhere else, but I consider Brian and Mike to be my service family. That's why I take my GMC, and my daughter takes her GMC, both of which are well past warranty, back to them. More

Service visits can be very nerve wracking, Brian always takes such good care of us! takes such good care of us! More