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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews
Call Service Center (847) 392-6660

975 Reviews of Arlington Heights Buick GMC - Service Center

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March 17, 2023

Appreciate the team getting us in for a last minute service and providing great customer value! More

by rochelle.allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
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Mar 20, 2023 -

Arlington Heights Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Arlington Heights Buick GMC Team

March 15, 2023

I've been receiving service fur my car at this dealership for over 5 years and I appreciate the customer service that is exhibited from the time I pull my car in until the time I pay my bill. My experience More

by Alakita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier was excellent as well but I didn't get her name. , Dean Fay
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Mar 17, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

March 09, 2023

One of the best dealerships in town. Chris was my advisor and he always does his best to make sure his customers are satisfied. More

by msanchez003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2023 -

Arlington Heights Buick GMC responded

Thank you for this great review and for your kind words about Chris. We look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

March 09, 2023

The service and the service writer took care of me and Brian was who took care of me, He is polite took care of the service on my car that was needed. He listens to my problem and I always get first cla More

by Westsideboy1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Report | Print
Mar 09, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 06, 2023

Ben A. in Service Dept. was extremely helpful and thorough during my visit. Thank you! More

by GMC2500HD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Adamsukim
Report | Print
Mar 07, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 05, 2023

Very professional. Kept us informed about the progress of the repair. Good outcome. Overall, we were happy with the experience. More

by inmandpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Mar 06, 2023 -

Arlington Heights Buick GMC responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Arlington Heights Buick GMC Team

March 03, 2023

Had a great experience getting my oil changed. The service was fast and well communicated. I have no complaints. More

by Auntyjill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Mar 06, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

March 02, 2023

I’m very satisfied with the service today with the service I got today. Thanks. More

by Jvm515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Mar 03, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 02, 2023

Had my oil change appointment and very smooth in and Out in one hour it was great . More

by Idamike04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

Mar 02, 2023 -

Idamike04 responded

Great service

February 23, 2023

Was initially disappointed by the monetary outcome. Was taken care of by management and by the service writer, Ben Adamsakum. More

by graffiecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Adamsakum
Report | Print
Feb 24, 2023 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Arlington Heights Buick GMC Team

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