Arlington Heights Buick GMC - Service Center

Great guy, he knows that helping the customer is the priority. I trust him and will go back to him. priority. I trust him and will go back to him. More

From making the appointment to the update phone calls to the end result everything was fantastic. I was kept in the loop of all progress and I truly appreciate that. Great job and I will be back. Your servi the end result everything was fantastic. I was kept in the loop of all progress and I truly appreciate that. Great job and I will be back. Your service department is top notch. More

I found service to be completely satisfactory and will continue to take my truck there for all my service needs. continue to take my truck there for all my service needs. More

Dean was excellent. I have no complaints with any of the other service advisors as well. He just seem to go the extra mile. It was wonderful to work with. I have no complaints with any of the other service advisors as well. He just seem to go the extra mile. It was wonderful to work with. More

Satisfied as always. I have been dealing with Mike Baker for a long time and he has always had a good crew I have been dealing with Mike Baker for a long time and he has always had a good crew More

Great Service and quick turnaround. Fixed the issue and did not try to upsell. Thanks! Fixed the issue and did not try to upsell. Thanks! More

Service is Excellent. Always great people to work with who pride themselves in doing their very best in taking care of the customer. Brian Poteracki, Service Advisor, al Always great people to work with who pride themselves in doing their very best in taking care of the customer. Brian Poteracki, Service Advisor, always takes care of my service needs. I have known Mike Baker, Service Manager, for about 25 years originating at Joe Mitchell Buick on Mt. Prospect, IL. From courtesy shuttle rides, to towing to AH Buick for breakdowns, to loaners/rentals as needed. All Good! More

Explained to me in thorough words what my car needs work on and the next steps for my car on and the next steps for my car More

I don't know much about the new owners of Sullivan Buick. I'm elderly and don't drive as much as I did when I purchased the car 7 years ago. Brian was very helpful and polite. The waiting room is very ple I'm elderly and don't drive as much as I did when I purchased the car 7 years ago. Brian was very helpful and polite. The waiting room is very pleasant with magazines, coffee and water available. It was a 2-1/2 hour wait, but the time went More

Thanks for letting me bring in my car to fix the recall on my day off. It was easy to set up with the person who called me. However, please let your sales staff know that they should refrain from using t on my day off. It was easy to set up with the person who called me. However, please let your sales staff know that they should refrain from using the words xxxx and xxxxing while a customer is in the showroom. It shows a great deal of disrespect towards the customer, and reflects poorly on the dealership. Thanks again for your help. Nick More