Arlington Heights Buick GMC - Service Center

I have always has great experiences with the Service Department on routine maintenance and when things have not been routine. I appreciate the honest and direct communication. You have always stood by Department on routine maintenance and when things have not been routine. I appreciate the honest and direct communication. You have always stood by your work and when it did take a little longer ( due to a part) Dean was quick to set me up with a loaner for the weekend. More

Dean in the service department always goes above and beyond! He is a pleasure to deal with! beyond! He is a pleasure to deal with! More

Service was comfortable and easy. Chris is very laid back, professional, and doesn't make you feel pressured to purchase different services. He just tells you the truth. Thanks for al Chris is very laid back, professional, and doesn't make you feel pressured to purchase different services. He just tells you the truth. Thanks for all you do Chris and Arlington Heights Buick GMC! More

David Keas was very attentive to my concerns regarding my service visit. He offered me a great solution to replace all 4 tires, which I agreed to. Initially I was only concerned about 1 tire that had a nail. service visit. He offered me a great solution to replace all 4 tires, which I agreed to. Initially I was only concerned about 1 tire that had a nail. Davidcorrectly pointed out that the tires had dry rot and were overdue for replacement. I also had the battery replaced. David also updated me on the progress of the service and any potential delays. Much appreciated! More

We were very satisfied with David, our Arlington Hts Technician, answering our questions & concerns regarding our automobile Technician, answering our questions & concerns regarding our automobile More

Mike Baker is awesome and runs a great service department. Brian Poteracki always provides us with outstanding & professional customer service. Thank you! department. Brian Poteracki always provides us with outstanding & professional customer service. Thank you! More

Service was great. Chris did a good job communicating about the issue and how it would be fixed. Chris did a good job communicating about the issue and how it would be fixed. More

Dean Fay was great. My sunroof broke and with my extended warranty, it was covered. I appreciate the communication from my advisor. Thank you. My sunroof broke and with my extended warranty, it was covered. I appreciate the communication from my advisor. Thank you. More

Dean was excellent. I was greeted promptly. He understood the service request. Kept me informed. Explained the bill in its entirety. Great dealership and great people. I was greeted promptly. He understood the service request. Kept me informed. Explained the bill in its entirety. Great dealership and great people. More

They have always treated me like family and taken care of everything. The dealership (whether sales or service) has always gone above and beyond to ensure a fantastic experience and level of service. everything. The dealership (whether sales or service) has always gone above and beyond to ensure a fantastic experience and level of service. More