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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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August 17, 2023

I’m very satisfied with the help of Chris Parisi. Great customer service . Thank you . More

by Mancha
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Chris! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

August 17, 2023

This review is for David Michael Keas (4853) His name does not appear on the service dept roster. Great experience with him today. I was passed over by another service advisor but he stepped right up t More

by Pretty Mike
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Arlington Heights Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

August 16, 2023

provided next day emergency turnaround on warranty work. Most reliable GMC dealer in the area More

by Ali Zaimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Aug 17, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2023

I had a very bad experience with Anthony Buick/GMC in Gurnee where I live. I purchased my car in Kenosha, WI and could not have had a worse experience. To top it off, my car is a 2022 with a little ove More

by Pretty Mike
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 16, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2023

Great service. Waiting room good too. I feel confident in the work performed. Great job More

by magmcelyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki, Dean Fay
Aug 16, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 14, 2023

It’s always a great experience at Arlington Heights Buick GMC. I’ve been going to this location for years and each time, I receive the same high level of service. More

by Kristen1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 14, 2023 -

Arlington Heights Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

August 14, 2023

Awesome! They do such an amazing job. Having your car go into the shop is such a headache, but these guys make it so easy! I trust them and their customer More

by aimers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 16, 2023 -

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

August 13, 2023

Always very courteous, timely, reasonable and helpful. I trust AH Buick GMC and know they will do an excellent job! More

by Dina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keas
Aug 14, 2023 -

Arlington Heights Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

August 12, 2023

David at AH Buick was very professional and courteous. His friendly personality made this service visit a pleasant experience. More

by gbench3547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to David and the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

August 11, 2023

Dean at AH Buick was great to work with. He kept in constant communication with all updates and provided amazing service. Thanks again Dean. More

by jeffreymixa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Aug 14, 2023 -

Arlington Heights Buick GMC responded

Thank you for your kind words. We are very happy to hear that Dean was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

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