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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews
Call Service Center (847) 392-6660

975 Reviews of Arlington Heights Buick GMC - Service Center

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October 07, 2023

Great Service, prices and customer service. Dean explained everything to me in detail, kept me informed and provided best option and prices for my service. I have been bringing my cars to th More

by jladewig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
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Oct 09, 2023 -

Arlington Heights Buick GMC responded

It’s great to know that Dean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

October 04, 2023

Chris was very clear since the beginning at the time I dropped my car off for service, they checked all possible solutions for the issue and gave me the answers I needed. All in great timing! More

by carrasco.guadalupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy that got the rental for me to avoid waiting for my car, so I could keep going with my busy life.
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Oct 05, 2023 -

Arlington Heights Buick GMC responded

Carrasco, it’s great to know that Chris provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

October 02, 2023

I worked with Brian Poteracki, he was very helpful and met all my needs. Service was done as he promised. Very happy with this service department and the mechanics. More

by kgoodyear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Oct 03, 2023 -

Arlington Heights Buick GMC responded

It’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

September 27, 2023

Great service experience. David had me back on the road within an hour. Great job! More

by Scottdkent85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki, Dean Fay
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Sep 28, 2023 -

Arlington Heights Buick GMC responded

Hi Scott, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

September 27, 2023

I’ve been a customer for over ten years and have been very pleased with he services performed on my Arcadia. Keep up the good work.! More

by a_lgleba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Sep 28, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

September 25, 2023

Brian P is the best. Been helping me for almost a decade. Always wonderful. He is the reason I keep coming back. More

by Capacity38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Sep 26, 2023 -

Arlington Heights Buick GMC responded

It’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

September 20, 2023

Brian was very professional. He explained everything in detail. Service was great. He does his best to satisfy his customers More

by astridjaanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Sep 21, 2023 -

Arlington Heights Buick GMC responded

Thank you for your kind words. We are very happy to hear that Brian was so attentive during your visit to our dealership! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

September 20, 2023

Dean is the only person I will bring my car to ever again! He is knowledgeable and is great at communicating. If I could give him more stars, I would!! More

by Gabby Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Beard, Dean Fay
Report | Print
Sep 21, 2023 -

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Dean! We really appreciate your business, Gabby. Sincerely, The Arlington Heights Buick GMC Team

September 19, 2023

Excellent service. Phone calls are returned promptly with updated information. Chris Parisi is a true professional. More

by Rborkowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

September 19, 2023

Chris always does his best to make sure his customers are satisfied. Always explains everything and keeps you informed. Thank you! More

by Darya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Arlington Heights Buick GMC responded

Darya, it’s great to know that Chris provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

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