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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews

975 Reviews of Arlington Heights Buick GMC - Service Center

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October 23, 2023

Brian Poteracki is pleasant, knowledgeable, helpful, & considerate. Always goes the extra mile to help you with your vehicle's problems. Is always ready to answer any questions you may have with concern More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 23, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Brian, Judy! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

October 23, 2023

I have been taking my vehicles here for many years. They have always been professional and pleasant to deal with. More

by plscrew1
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, plscrew1. Sincerely, The Arlington Heights Buick GMC Team

October 21, 2023

Brian Poteracki ( Service Consultant ) and Jeremy ( Shop Mechanic ) are both top-notch professionals and are a credit to the AH Buick GMC dealership. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy - Mechanic 5-Stars, Brian Poteracki
Oct 23, 2023 -

Arlington Heights Buick GMC responded

Jim, it’s great to know that both Brian and Jeremy provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

October 20, 2023

Best service experience I will definitely use them again and again Prompt, experienced, professional polite More

by Bilba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Bilba. Sincerely, The Arlington Heights Buick GMC Team

October 19, 2023

Very nice people,good service,easy making appointments,beautiful waiting area,good coffee and tea.Excellent More

by kleivienea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 20, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

October 17, 2023

I have always been very well treated & car taken care of. And I sure appreciate the car washes. More

by Carolmkrueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Arlington Heights Buick GMC responded

Carol, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

October 15, 2023

I recently had the pleasure of visiting Arlington Heights Buick GMC dealership for an oil and filter change, and I must say, the experience was nothing short of exceptional. From the moment I arrived until I More

by Nikolai
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Arlington Heights Buick GMC responded

Hi Nikolai, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

October 12, 2023

Brian was communicative and helpful with a goal of making me happy. I am satisfied. More

by scrabbler1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 13, 2023 -

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Brian! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

October 11, 2023

Chris did a great job making sure the problem I had with my 2022 Canyon was found and fixed quickly. This is the best experience I’ve ever had at a dealership. More

by LWoloch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Arlington Heights Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

October 10, 2023

I like this dealership as it's close to my home. Chris was very kind and took the time to let me know what the mechanic will be doing to my car. This is the second time I've brought my car in since More

by kagaynor0357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

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