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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews
Call Service Center (847) 392-6660

975 Reviews of Arlington Heights Buick GMC - Service Center

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February 07, 2024

Chris was very easy to work with. Explained everything for me so I didn't have any questions. Will gladly come back! More

by jon walger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Arlington Heights Buick GMC responded

Jon, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

February 03, 2024

Chris Parisi was great! He was there with an Estimate of what it would cost as well as how long it would take. He also kept me updated about what was going on. More

by rjwiduch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Arlington Heights Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Arlington Heights Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Arlington Heights Buick GMC Team

January 31, 2024

My husband called twice to ask a question regarding the tire monitoring system that was recommended getting fixed. No one returned his call. More

by Dina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Fay
Report | Print
Feb 02, 2024 -

Arlington Heights Buick GMC responded

Thank you for sharing this review regarding your experience with us, Dina. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ariel Szwec, GM ariel@ahbuickgmc.com

January 26, 2024

Chris went above and beyond to take care of my gmc service needs. Very professional and communicative. Thank you again Chris More

by Jasmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Arlington Heights Buick GMC responded

Jasmin, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

January 24, 2024

Every one was super nice and genuine and took care of what I needed done on my vehicle super fast. Great service! More

by Gmc360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Report | Print
Jan 24, 2024 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

January 18, 2024

Since 1994, we have been buying/leasing autos from this dealership. The number one reason is the service department. I wouldn't do anywhere else even with it being a 45 minute drive each way. More

by LeeBee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki, Dean Fay
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Jan 19, 2024 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review and for traveling to Arlington Heights Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Arlington Heights Buick GMC Team

January 17, 2024

Thank you very much for everything I was so happy to be there one again thx More

by javier.eloisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Arlington Heights Buick GMC responded

Javier, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

January 17, 2024

after brutal cold weekend I was worried they couldn't accommodate a walk in for an oil change. They squeezed me in and got me out of there in less than 2 hours. Great service as always! More

by Ali Zaimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Jan 19, 2024 -

Arlington Heights Buick GMC responded

Hi Ali, and thanks for your kind words! We appreciate our team here at Arlington Heights Buick GMC and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Arlington Heights Buick GMC Team

January 16, 2024

I received excellent service. I was beyond satisfied with my service. I didn’t want to type all of this. lol… More

by Dixon.marques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Arlington Heights Buick GMC responded

Dixon, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

January 05, 2024

Brian was great! He was nice, accommodating, understanding and responsive. I really appreciated his help! More

by scott delevitt
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Jan 05, 2024 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Brian, Scott! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

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