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Arlington Acura in Palatine
Palatine, IL
1,671 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,671 reviews
April 10, 2024
The service team is exceptional—attentive, helpful, clear when explaining service options and costs. Really appreciate it. when explaining service options and costs. Really appreciate it. More
by B
April 10, 2024
Work was done as expected. Car was done when Mark said it would be and everything functions as you would expect after this kind of service visit. Car was done when Mark said it would be and everything functions as you would expect after this kind of service visit. More
by Frank C
Employees Worked With
April 06, 2024
Very Organize service department I'm going there again all employees are friendly and experienced all employees are friendly and experienced More
by cdilder
Employees Worked With
March 23, 2024
Great Dealership. very honest and professional people. no time wasting, pleasure to do business with. A++ experience. very honest and professional people. no time wasting, pleasure to do business with. A++ experience. More
by Pete
March 22, 2024
Car price $16900. 00 offered to pay cash price jumped to 23k Scott Mattran wanted me to finance but when I told him I’ll pay cash got real upset spent more time at fron 00 offered to pay cash price jumped to 23k Scott Mattran wanted me to finance but when I told him I’ll pay cash got real upset spent more time at front desk trying to blow up price and totally ruined my experience More
by Chinoirene7887
Employees Worked With
March 21, 2024
Steve was great, went above and beyond to take care of me and my Acura. He anticipated my questions and explained why I needed some items and not others at this time. Always felt I was in good hands, he even and my Acura. He anticipated my questions and explained why I needed some items and not others at this time. Always felt I was in good hands, he even looked for coupon specials I could use for the services I needed. More
by dhz56
Employees Worked With
March 02, 2024
Roger was friendly and clear about what work needed to be done. I trusted his advice on what needed to be done and what could wait until my next visit. done. I trusted his advice on what needed to be done and what could wait until my next visit. More
by Lisa
Employees Worked With
Roger Blanton
February 21, 2024
Mark has been my service advisor for many years and he consistently provides exceptional service. consistently provides exceptional service. More
by FrankM
Employees Worked With
February 17, 2024
I had a fantastic experience with Jhonu Pulido at the dealership. His customer service was exceptional, and he went above and beyond to ensure I found the right vehicle. I highly recommend them!" dealership. His customer service was exceptional, and he went above and beyond to ensure I found the right vehicle. I highly recommend them!" More
by steeva1988
Employees Worked With
February 03, 2024
I had a fantastic experience buying my 2024 MDX from Arlington Acura! Sam Dibashi was very helpful and professional in helping me choose the right car for my needs and working out a great deal with the Arlington Acura! Sam Dibashi was very helpful and professional in helping me choose the right car for my needs and working out a great deal with the GM. This is the fifth car I have purchased from this dealership and it will not be the last. I have also had many opportunities to use the service department over the past several years and my experience has been outstanding. More
by stramfam
