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Aristocrat Motors

Merriam, KS

4.8
1,416 Reviews
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9400 W. 65th St

Merriam, KS

66203

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Showing 1,416 reviews

August 18, 2023

I purchased a used BMW from Aristocrat. Sales was awesome to work with but can’t say the same about Bliss in finance. The loan got screwed up and took extra time to get that figured out w More

by Butler1012
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Akbarnia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bliss Kim
Aug 18, 2023 -

Aristocrat Motors responded

Tony, I'm sorry about your experience, we would like to learn more. Can you please email our Marketing Director, Robert Hellweg at robert.hellweg@soaveauto.com? Thank you.

Oct 08, 2023 -

Butler1012 responded

After many phone calls and false promises from Robert Hellweg I still have not heard from anyone. So much for an honest and upfront dealership and taking care of their customers. Extremely disappointed to be sold a warranty and find out 5 months in the warranty is voided due to error on finance manager side. Then I’m told to take car to CarMax and see about selling it to them. Car was sold to me for 29000. Five months in and finding out I was lied to about the warranty Aristocrat offered me 10000 less than what I paid. They would keep looking for another car so I could trade for 7000 less than paid still no response. I was told by Robert Hellweg they would take care of me because they owned their employees mistakes. Haha is all I can say to that. Be very cautious if you are planning on buying a car from Aristocrat.

August 04, 2023

EEVERYONE is friendly and helpful. Olga is great to work with and the financial person - Brian?? made it so easy for us even when we are electronically challenged. Very patient and kin More

by julie.oswald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olga Konstantinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Aristocrat Motors responded

Thank you for your review, Julie! We appreciate your feedback and will be sure to let Olga and our finance team know. We hope to see you back in the future here at Aristocrat Motors.

August 02, 2023

Employees are friendly and seem genuinely interested in making the experience good. The facility is clean and comfortable. Communication is good and the Service Department follows up to be sure you are sat More

by jchamberlin1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Stewart
Aug 18, 2023 -

Aristocrat Motors responded

Thank you for your review! We are so happy you stopped by and had a great experience. We hope to see you again here at Aristocrat Motors.

July 27, 2023

Everybody has been very helpful. Bill Wilkerson my sales representative has answered every question. And I’ve had a lot of questions! More

by sls
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmanda Schmidt very helpful
July 27, 2023

From first visit to determine trade-in value to actual delivery Bryan Gleason went out of his way to be sure I got the deal and car I wanted More

by Dom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Gleason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Aristocrat Motors responded

Dom, thank you for your review! We believe in having the best experience possible for our clients. We will make sure to let Bryan know about your review and we hope that to see you again here at Aristocrat Motors.

July 27, 2023

Very professional. Helpful. Friendly. I had a million questions. They’ve answered them all. In fact I’m STILL asking questions! And they’re still answering. More

by sls
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmanda Schmidt
Aug 18, 2023 -

Aristocrat Motors responded

Thank you for your review! We love answering questions for our customers. We believe knowledge is power, and we only want the best for you! Thank you again, and we hope to see you again here at Aristocrat Motors.

June 30, 2023

I’ve purchased several vehicles from Aristocrat over the years with Markus serving as the sales associate every time. He is the consummate professional and very relatable. We also have had very good exper More

by Tcongrove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Markus Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cheatham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Aristocrat Motors responded

Thank you for your review! We love hearing about great experiences and we hope to see you gain here at Aristocrat Motors.

June 21, 2023

I really enjoyed my experience and the vehicle that I purchased. I will continue to buy my vehicles from this dealership. More

by gordon.jaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arif Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Aristocrat Motors responded

Thank you for your review! We love hearing about the great experience you had. We hope to see you again here at Aristocrat Motors.

June 19, 2023

I had a great experience here. Wonderful sales staff and great tech support. Got exactly what I was wanting! More

by KCSam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katya Basov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Aristocrat Motors responded

Thank you for your review! We love hearing about these experience and will be sure to let our Sales Staff know about their great work.

May 22, 2023

Excellent staff very helpful answered all my questions and I will purchase another vehicle from them More

by Johnmollesr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Battaglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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