Aristocrat Motors
Merriam, KS
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I purchased a used BMW from Aristocrat. Sales was awesome to work with but can’t say the same about Bliss in finance. The loan got screwed up and took extra time to get that figured out w Sales was awesome to work with but can’t say the same about Bliss in finance. The loan got screwed up and took extra time to get that figured out with Credit Union. Then he told me I could come back and purchase a warranty which I did a week later. Five months later Bliss emailed me to say he found out I had to purchase warranty with car purchase therefore the warranty was voided. He offered me a warranty that was somewhat comparable and of course same price or a refund. All I got from him was a I’m sorry! I am frustrated beyond words as I would have never bought the car without purchasing a warranty. I asked for dealership to buy car back and was told no they would only trade. Very disappointed as I thought Aristocrat dealership was top of the line and would never make these kind of mistakes and just simply say Woops sorry bout that. More
EEVERYONE is friendly and helpful. Olga is great to work with and the financial person - Brian?? made it so easy for us even when we are electronically challenged. Very patient and kin Olga is great to work with and the financial person - Brian?? made it so easy for us even when we are electronically challenged. Very patient and kind. More
Employees are friendly and seem genuinely interested in making the experience good. The facility is clean and comfortable. Communication is good and the Service Department follows up to be sure you are sat making the experience good. The facility is clean and comfortable. Communication is good and the Service Department follows up to be sure you are satisfied. More
Everybody has been very helpful. Bill Wilkerson my sales representative has answered every question. And I’ve had a lot of questions! Bill Wilkerson my sales representative has answered every question. And I’ve had a lot of questions! More
From first visit to determine trade-in value to actual delivery Bryan Gleason went out of his way to be sure I got the deal and car I wanted delivery Bryan Gleason went out of his way to be sure I got the deal and car I wanted More
Very professional. Helpful. Friendly. I had a million questions. They’ve answered them all. In fact I’m STILL asking questions! And they’re still answering. Helpful. Friendly. I had a million questions. They’ve answered them all. In fact I’m STILL asking questions! And they’re still answering. More
I’ve purchased several vehicles from Aristocrat over the years with Markus serving as the sales associate every time. He is the consummate professional and very relatable. We also have had very good exper years with Markus serving as the sales associate every time. He is the consummate professional and very relatable. We also have had very good experiences with the service side of the business. More
I had a great experience here. Wonderful sales staff and great tech support. Got exactly what I was wanting! Wonderful sales staff and great tech support. Got exactly what I was wanting! More
Excellent staff very helpful answered all my questions and I will purchase another vehicle from them and I will purchase another vehicle from them More