Aristocrat Motors

The service was good, but very pricey. They did offer a coupon but was very expensive. Also there was cash stolen out of car while being serviced. The amount of money you spend on these cars, the last thin coupon but was very expensive. Also there was cash stolen out of car while being serviced. The amount of money you spend on these cars, the last thing a customer needs to worry about is one of the workers stealing from you. More

Service was done quickly and correctly and vehicle wa returned washed. Service waiting room was well appointed and comfortable. returned washed. Service waiting room was well appointed and comfortable. More

I own 3 cars from this dealership. The oldest, a 2014 ML wouldn't start on a cold morning. I had AAA jump it and drove to the dealership to get battery tested and possibly replaced. $525. Insane. ML wouldn't start on a cold morning. I had AAA jump it and drove to the dealership to get battery tested and possibly replaced. $525. Insane. I could have driven to O'Reilly and they would have installed for free. Service guy made a comment "well the battery is difficult to get to and so labor is high. $525. They think we don't care. We do. Horrible experience. More

Donnie did a great job. Wonderful to work with. I look forward to servicing my car with him in the future forward to servicing my car with him in the future More

Bought car 1.5 yrs ago from a fabulous salesman however have not been wow’ed by service department and will be looking elsewhere from here on out. They definitely don’t make me feel welcome and this last t have not been wow’ed by service department and will be looking elsewhere from here on out. They definitely don’t make me feel welcome and this last trip after arriving, the gentleman that gets the loaners ready went back to Donnie to let him know we were there and I heard Donnie respond very abruptly ‘I am busy right now. They are just going to have to wait.’ I couldn’t believe he would speak so loudly that a ‘valued’ customer could hear. Very unprofessional plus an oil change is over $160! I would much rather find a service department that makes ALL customers feel welcome. More

They take exceptional care of their customers and Great communication. This is my 3rd car with them. Highly recommend. communication. This is my 3rd car with them. Highly recommend. More

Aristocrat Motors in Merriam. I love working with Emily. They take good care of their customers. I don’t feel that I’m being over sold. Thanks Donna They take good care of their customers. I don’t feel that I’m being over sold. Thanks Donna More

Aristocrat Mercedes has an excellent service department. Timely, responsive and informative, they operate the way all such departments should. An excellent value. Timely, responsive and informative, they operate the way all such departments should. An excellent value. More

We have always been pleased with the quality sales and service support from Aristocrat Motors service support from Aristocrat Motors More

Although we took our Smart Car in last month, for its annual checkup, the battery went dead, having not shown up on the diagnostics. Even though there was a delay, tow etc. Donnie Hicks conveyed a posi annual checkup, the battery went dead, having not shown up on the diagnostics. Even though there was a delay, tow etc. Donnie Hicks conveyed a positive energy throughout...making no one the enemy. That is quite an accomplishment in this day and age. More