Aristocrat Motors

The service experience is ALWAYS the best. It was the pricing that left me shocked. I had received an email from M-B reminding me that it was almost time for an oil change. The car is an '1 It was the pricing that left me shocked. I had received an email from M-B reminding me that it was almost time for an oil change. The car is an '18, but only has 29,000 miles. A 30k service was already done by the first owner and a 40k service was done during the CPO certification. I scheduled an 'A' service then added a tire rotation and air filter replacement when I arrived for my appointment. My service advisor said it would be $1100 for today's work and suggested a pre-paid maintenance plan for either 2 or 3 services. I don't like confrontations, so I opted to purchase the 2 service plan. I had budgeted $300 for the A service, but went away spending $2000. This is kind of hard to swallow, since I'm now retired and on a fixed monthly income. I may have to start servicing my vehicle at home once again. More

Bought my last car and serviced it a KC Mercedes Benz. Worst experience ever. It made me never want to own another Benz. After 3 years went back to Aristocrat. Now I’m more than Satisfied with Emily in se Worst experience ever. It made me never want to own another Benz. After 3 years went back to Aristocrat. Now I’m more than Satisfied with Emily in service. They go above and beyond. Thank u so much for being kind and attentive! More

I just finished my 20,000 check and Matt was my service advisor. Matt was great, he had all lined up for me when I arrived and made all go very smoothly. I had a few other items that were addressed at good advisor. Matt was great, he had all lined up for me when I arrived and made all go very smoothly. I had a few other items that were addressed at good price and made all very easy for me! More

Emily was awesome. She was very informative, responded quickly and my car runs great! I always receive excellent treatment no matter who assists me. She was very informative, responded quickly and my car runs great! I always receive excellent treatment no matter who assists me. More

5 star personnel and service ; Mike Diaz is an excellent representative of aristocrat and is extremely knowledgeable about the Porsche vehicles! Ben was very knowledgeable about the documents and prepara representative of aristocrat and is extremely knowledgeable about the Porsche vehicles! Ben was very knowledgeable about the documents and preparation of everything for my purchase As the primary contacts with Aristocrat I believe Mike and Ben provided excellent service and knowledge of the Porsche I purchased; I would highly recommend them to my family and friends More

Met and exceeded all my expectations. Nick Haupt was knowledgeable and stepped me through my service options. Nick Haupt was knowledgeable and stepped me through my service options. More

Exceptional service! One person to deal with who communicates directly with me and keeps me updated. I can always easily get to a live person and when I contacted sales a One person to deal with who communicates directly with me and keeps me updated. I can always easily get to a live person and when I contacted sales about trading up on a newer model I was impressed with how informed and responsive they were with my request as well as the follow up. Highly recommend!! More

Standard Oil & Filter change using Express Service. Fairly long wait time to see a Service Advisor but otherwise very efficient. Fairly long wait time to see a Service Advisor but otherwise very efficient. More

Switched to this dealership for my services and am very pleased. My advisor Emily is absolutely amazing. Thanks for great service pleased. My advisor Emily is absolutely amazing. Thanks for great service More

Emily is great. Charles does nit care about the customer, only himself. Spent over $900 and they never even washed my car. Charles does nit care about the customer, only himself. Spent over $900 and they never even washed my car. More