Aristocrat Motors

I’ve been working with Donnie year over year and his level of service, integrity, and friendliness is always top notch! I won’t take my vehicle anywhere else to be serviced! The whole Mercedes service t level of service, integrity, and friendliness is always top notch! I won’t take my vehicle anywhere else to be serviced! The whole Mercedes service team is exceptional! It’s always a great experience. More

Outstanding customer service with Emily, extremely receptive, great to work with and makes sure my SUV service is done right the first time. Only place I take my MB to get serviced. receptive, great to work with and makes sure my SUV service is done right the first time. Only place I take my MB to get serviced. More

Emily has always provided legendary service and keeps the customer as her first priority. All of the staff that greets and delivers loaner cars are very friendly and accommodating. That is why I have aristo customer as her first priority. All of the staff that greets and delivers loaner cars are very friendly and accommodating. That is why I have aristocrat do all my service work and have obtained all my vehicles in the last 20 years. Over 10 vehicles. More

Don and guys were all excellent. They got my car right in and fixed and serviced. They got my car right in and fixed and serviced. More

Excellent service and communication from advisor Derek and work performed in a very timely manner. and work performed in a very timely manner. More

I'm always treated with professionalism in the service department. The sales department is the same - no high pressure tactics used during the initial visit or throughout the buying process. Never any of department. The sales department is the same - no high pressure tactics used during the initial visit or throughout the buying process. Never any of those last minute "can well sell you this to go with your car" that I had experienced with previous dealers. More

Tony Akbarnia Is the type of person that learns to understand your needs and wants and delivers. understand your needs and wants and delivers. More

I have two cars from Aristocrat and an additional one that I also take in for service. They have always been top notch and without hesitation, I would recommend this dealership. that I also take in for service. They have always been top notch and without hesitation, I would recommend this dealership. More

I had went in and asked for an oil change, without even asking the. Repair agent tacked on extra services which were not required and just assumed I was going to pay 1000.00 for this oil change and filer c asking the. Repair agent tacked on extra services which were not required and just assumed I was going to pay 1000.00 for this oil change and filer change. After I asked him to break down the estimate he looked at me with Doe eyes assuming I knew abt cars and said it’s point inspection, it’s carbon something filter, it’s a this and that… so I asked again and said I apologize I don’t understand I came in for an oil change and you gave me a whole list of things u guys recommend I do but u tacked it onto my oil change services before explaining it to me assuming I wld just agree and pay it. So I kindly declined and said I only want an oil change. Then 20 mins into the waiting room he came and approached me with a well ur battery is draining and you need to change it today. 407.00 for the battery. So obviously I’ve never owned a Mercedes’ so I said ok, change it. I don’t like feeling like I was forced and pressured to spend more money than I intended and that just put salt on my mouth and left me with the impression of the dealership not caring abt me as a customer, but feeling like they look at me like a sucker atm machine and they wanna suck me dry till I’ve spent enough money to their liking. This was not my first bad experience with them. The first bad experience was when I called to set the appt for the oil change. With that being said if I decide I want to own a Mercedes’ that doesn’t mean I want to burn my money and it’s endless. That means I saved enough money to afford what I want. I didn’t save money for you to assume you cld drain me. That’s not how people get rich , so don’t pressure me to do things . How abt ask me first. More

My most recent automobile purchase was centered at Aristocrat Motors. Bob Brents, in pre-owned sales, remains among the "exceptions" to the rule about used car sales people. No joke. Bob and Aris Aristocrat Motors. Bob Brents, in pre-owned sales, remains among the "exceptions" to the rule about used car sales people. No joke. Bob and Aristocrat were open to negotiation and as a result did not pass on the remainder of their long-term customer service processes. These processes are becoming a more rare and allusive quality among dealerships in this current market. I will return to Aristocrat in the future and suggest you reach out to Bob. More