Aristocrat Motors

Not only Bob, but the entire staff was superb. I found the car online as I was coming in from out of town. They picked me up at the train station, and when i arrived to the dealership, it seemed as if th the car online as I was coming in from out of town. They picked me up at the train station, and when i arrived to the dealership, it seemed as if the entire place knew i was coming. Paperwork was ready to go when arrived, and the car was spit-shined from top to bottom, inside and out. I was in and out of there in about an hour, from start to finish, for the full process of buying and financing the car. I recommend to anyone looking for a Land Rover, this dealership is top-notch and a must see by all. More

I had a great experience dealing with Brad at Aristocrat. I bought a 2006 e320 sight unseen from the internet. When the car was delivered, it was just as it had been described. I am well pleased. I bought a 2006 e320 sight unseen from the internet. When the car was delivered, it was just as it had been described. I am well pleased. More

Brad provided excellent customer service from the beginning of the sales process through the end. I bought a used Dodge Challenger which is not a car nor brand that Aristocrat sells on a regular basi beginning of the sales process through the end. I bought a used Dodge Challenger which is not a car nor brand that Aristocrat sells on a regular basis. However, Brad was very easy to work with and did research that I asked of him about the car's past. The negotiation process was basically done over the phone, but went very smoothly. The delivery and finalization of the paperwork went very well also. The car had a full tank of gas and had been waxed. I had an issue with the new tires Aristocrat had put on being out of balance, and I was able to return to the dealership at no cost and have them correct the issue. More

Gene was as professional as he has always been. We have bought every car from him for a number of years. He worked hard to get the best on our trade in...and got the new car delivered to me the same day. bought every car from him for a number of years. He worked hard to get the best on our trade in...and got the new car delivered to me the same day. It was excellent service from top to bottom. More

I was very satisfied with my recent purchaes of 2008/C-300 Mercedes from Aristocrat dealership. All staff including Chris Norman (sales rep.), Charles Mussorici (finance manager), and the car deli 2008/C-300 Mercedes from Aristocrat dealership. All staff including Chris Norman (sales rep.), Charles Mussorici (finance manager), and the car delivery person conducted business in a very professional and curtious manner. The car was in very good shape and they fulfilled all their promises related to this transaction. I will recommend them to others without reservation!!!! Paul Mojaverian, More

Once again, another outstanding experience with the very Once again, another outstanding experience with the very best representatives of the finest vehicle showroom in the midwest. My thanks to Chuck Once again, another outstanding experience with the very best representatives of the finest vehicle showroom in the midwest. My thanks to Chuck O'brien, Joe Lemberger, Ami Gullet, Cheryl Law and of course Marion Battaglia who makes it all possible. Perfect! More

They definately went out of their way to make the experience a pleasant one even when issues came up that were out of our hands. experience a pleasant one even when issues came up that were out of our hands. More

This is the second car I have purchased from this dealership. Since these are high end cars I expect a dealership that is way above average in customer service. As a woman I expect to be treated se dealership. Since these are high end cars I expect a dealership that is way above average in customer service. As a woman I expect to be treated seriously and respectfully. Rick and Mark Belton did an excellent job of working with me on the purchase and the deal. I appreciated Rick taking me to the service department and introducing me to the Service Manager so I will know where to go and who to call. The only negative experience occurred during the operation orientation performed by another man. I purchased a Porsche Boxster S and during the orientation, he kept calling me "Grandma" which not even my grandchildren call me that. It was very irritating and I regret I didn't call him on it. Very bad taste. Having said that, I still rate the experience with everyone else to be excellent and am very happy with my new car. More

Brought in Porsche on an airbag default issue. Car was CPO and issue shoudl have been covered by warranty. I guess in an effort to shield the manufacturer from the cost they invented some stoy about my CD CPO and issue shoudl have been covered by warranty. I guess in an effort to shield the manufacturer from the cost they invented some stoy about my CD cases causing the fault, which was BS since the fault occurred before I even bright these CD's into the car. Handled horribl-made a sale, but not a customer. More

Steve is one of the longest tenured salesman in Pre-Owned sales at Aristocrat even though he is just in his early 30's. It's very nice to come back and buy from the same dealer and work with the same person sales at Aristocrat even though he is just in his early 30's. It's very nice to come back and buy from the same dealer and work with the same person. This is the third car my family has purchased from Steve and my expectations have been exceeded everytime. I HIGHLY recommend asking for him if you are thinking about purchasing from Aristocrat. It is not a high pressure environment at all and they aren't big with the back and forth negotiating that many dealerships practice. If any of my cars ever need service, Steve also makes sure I have a car to drive which speaks volumes about how his service does NOT end with the sale. I will be a customer of Aristocrat for life because of people like him and regularly refer friends and family as well. Take my advice and ask for him if you find yourself looking at Aristocrat. You will be pleasantly surprised. I used to hate having to look for cars and the whole experience, and I can honestly say he has changed my outlook back to enjoying the process. More