Aristocrat Motors
Merriam, KS
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My wife and I were recently traveling out of state in S. E. Iowa in our 2014 ML63 AMG when a “Check Brake Pad Wear” warning message came on. I checked front and rear outboard pads finding the rear pads to be E. Iowa in our 2014 ML63 AMG when a “Check Brake Pad Wear” warning message came on. I checked front and rear outboard pads finding the rear pads to be very thin. Knowing we were picking up a U-Haul trailer in Wichita to bring back a piece of furniture with us to Texas, the wise choice was to get the rear pads replaced right away. I called 4 Mercedes dealerships on our travel route between S.E. Iowa and Wichita, and Aristocratic Motors was the only one that had the parts and could get the job done for us the day I contacted them without a scheduled appointment. Service advisor Nick Haupt was great to work with and made it all happen in under 2 hours. He is a consummate precessional and wonderful ambassador for this truly “world class” dealership. Thanks so much Nick for keeping our road trip on schedule! More
We have been customers since 1997 . We have always received excellent attention and service from Aristocrat Motors Sales and Service departments and staff ! We have always received excellent attention and service from Aristocrat Motors Sales and Service departments and staff ! More
Matt is an awesome service advisor. He always takes such good care of my car and he is very thorough too. I never have to worry about something not being fixed on my MB. Also, the pi He always takes such good care of my car and he is very thorough too. I never have to worry about something not being fixed on my MB. Also, the pick up and delivery drivers are extremely nice, very polite and super friendly. More
This was our first experience with this dealership. Very pleased with service as we are not regular customers. Tyler did a good job taking care of us. Very pleased with service as we are not regular customers. Tyler did a good job taking care of us. More
We have felt like royalty the whole time we've been dealing with them. All those we've dealt with have appeared to bend over back word to see that we were comfortable with our purchase and well inform dealing with them. All those we've dealt with have appeared to bend over back word to see that we were comfortable with our purchase and well informed as to the transaction and the auto we purchased. Great! More
Derek has always exceeded my expectation when I bring my car in for service. He is friendly, professional and my issues are always resolved quickly. car in for service. He is friendly, professional and my issues are always resolved quickly. More