76 Reviews of Ardmore Toyota - Service Center
I arrived unexpected with a noise in the front of the car near the wheel. Don said it would be about 20 before he could get someone to take a ride with me and see what was going on. In about 20 minutes or near the wheel. Don said it would be about 20 before he could get someone to take a ride with me and see what was going on. In about 20 minutes or so Don and I were out on a test drive to hear the noise. He resolved the issue in just a few minutes and I was on my way. Thank you More
I purchased a new Prius from Ardmore Toyota in 09. Since then I have been using their service department for all my needs, and they have always been professional and efficient. The customer service is extr then I have been using their service department for all my needs, and they have always been professional and efficient. The customer service is extremely detailed and attentive, the facilities clean, and the work is done timely. When I have needed to leave the car overnight they made sure I had a rental, and in a one day visit they have a terrific shuttle service. I had them drop me off at work and pick me up afterwards. Overall, terrific experiences in the service side of the dealership. More
Had a major problem with my Toyota Camry. These folks, especially Don Cannon, went out of their way to help, including covering all warranty matters and providing a loaner car. Would recommend them to an especially Don Cannon, went out of their way to help, including covering all warranty matters and providing a loaner car. Would recommend them to anybody for good service work. More
This dealership is incredibly professional and the customer service is off the charts! All of my questions were answered with respect and the overall friendliness of ALL of the staff was exemplary. Ex customer service is off the charts! All of my questions were answered with respect and the overall friendliness of ALL of the staff was exemplary. Experiences at other dealerships have been no where near the same as ardmore toyota. I will be coming here for a very long time. More
Ian and Scott went out of the way to get my truck ready for a long distance trip on short notice. They identified all the issues and recommended avoiding unnecessary repairs. I got my truck back earlier th for a long distance trip on short notice. They identified all the issues and recommended avoiding unnecessary repairs. I got my truck back earlier than expected and had a trouble free trip. I highly recommend this dealer and these guys More
Ian has been professional and diligent and timely with all his work. I have come to trust him as the preferred service provider to my and my family's various cars. He is a credit to Ardmore Toyota. all his work. I have come to trust him as the preferred service provider to my and my family's various cars. He is a credit to Ardmore Toyota. More
I joke with my husband that going to get the car serviced is like a spa day for me. Seriously, everyone is welcoming, helpful, gracious and friendly. The waiting area is clean, well-kept and comfortable. is like a spa day for me. Seriously, everyone is welcoming, helpful, gracious and friendly. The waiting area is clean, well-kept and comfortable. I can get a little work done and relax. They keep to their schedule and get the work down in the time they promised and they're always clear about what things are going to cost. I would recommend them to anyone. More
I bought a new Scion Xb in 2009 from them and was very pleased with both the sales experience and the car. I purchased the extended warranty program for 100,000 mile coverage where you get the premium bac pleased with both the sales experience and the car. I purchased the extended warranty program for 100,000 mile coverage where you get the premium back if you don't use the warranty service after 100,000 miles. I put a lot of mileage on and back in January I already exceeded the mileage and got the $1000.00 back a few weeks after applying for it. I never expected to really get it back thinking they would make something up to weasel out of it. They are very honest and uphold their word. Since I put a lot of mileage on (about 5000 a month), I have had a lot of routine service done there. They are always extremely courteous, do good work and the price is always fair. Jay in particular has always taken that extra effort for me of ensuring that things are taken care of beyond even my expectations. For instance, this past Saturday I took my car in because I had a flat and needed the tire to be fixed. I was in a hurry because I had to go out of town to a conference and only had a short amount of time available. Jay not only moved me in front of people to get it done fast but got the work covered under the tire's road hazard warranty so it was a minimal charge. You can't expect any better service anywhere than that. They are the best I've ever dealt with and would highly recommend them for both sales and service of a Toyota or Scion vehicle. More
Ardmore Toyota deserves at least an 8 out of 5 because 5 out of 5 doesn't do it justice. The workmanship is outstanding, without that, nothing else would matter. That said, the service department is extraor out of 5 doesn't do it justice. The workmanship is outstanding, without that, nothing else would matter. That said, the service department is extraordinarily accommodating. Two times during the last few years, I'm not proud to report that I locked myself out of my car. The service department made a key both times and brought it to me. And when my son's Scion needed last minute repair for a business trip, Ardmore Toyota fit his car into the morning schedule, and offered to do his inspection and change his oil at the same time. My son wanted to leave at noon, his car was ready at 11:10 a.m. Finally, everything is done with a positive attitude. I've always been driven home and back to the dealership when our cars are serviced, and with a smile. In an ideal world, more businesses would provide this level of outstanding workmanship and service! More
I had a problem that was a bit difficlut to diagnose and correct. This dealership made sure I was happy with their work, gave me a loaner car, and corrected it all with the car being under warranty. The ser correct. This dealership made sure I was happy with their work, gave me a loaner car, and corrected it all with the car being under warranty. The service person I worked with was courteous and pleasant. He made sure all the work was perfect. More