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Archie Cochrane Ford
Billings, MT
By Type
Showing 375 reviews
Picky buyer leaves happy about the experience Our Taurus was totaled from hitting a deer so we were definitely looking to buy. However, I had done my research and was eyeing one particular Explor Our Taurus was totaled from hitting a deer so we were definitely looking to buy. However, I had done my research and was eyeing one particular Explorer Sport on the Archie lot. The salesman, Taylor, was great from the start. We were anxious to test drive but he slowed us down and took the time to show us all the big and little features about the Sport before we hit the road. He knew his stuff, for sure. Without pressuring towards one model or another he made sure the Explorer was the size we wanted. The salesperson personality always factors into my buying decision, and Taylor definitely passed the test. Enthusiastic, but not over-the-top, and he answered all our questions. Randy knew his stuff, too, and explained all the financing and warranty options well. We were happy to drive home in the Sport I picked out! Ask for Taylor if you can. More
buying a new ford F150 truck I went to look at ford F150 just to price them and was helped by Ian who was very knowledgeable and help me find the truck that I wanted and at a very I went to look at ford F150 just to price them and was helped by Ian who was very knowledgeable and help me find the truck that I wanted and at a very good price so I was very satisfied when I left the lot that I was getting a good deal . the rest of the staff were very friendly and helpful also I would definitely recommend this dealership to any looking for a new or used vehicle . More
Purchase of new Escape Staff are very knowledgeable about their cars, took us out in one and worked with us on price. Even took me to the bank so I could get some cash to co Staff are very knowledgeable about their cars, took us out in one and worked with us on price. Even took me to the bank so I could get some cash to cover it. Explained how things worked and were very nice to us. Very enjoyable experience. When we want a new car, we go the Archie Cochrane Ford . More
Disappointed they closed their quick lube center I buy a new truck every 2 years. Service is the reason I buy were I do. Archie Cochran ford recently closed their Quick center. I live out of town and I buy a new truck every 2 years. Service is the reason I buy were I do. Archie Cochran ford recently closed their Quick center. I live out of town and now I have to call for an appointment on there time. Really disappointing. Staff and personel are top notch but I really think this dealership just took a huge step backwards. More
Amazing, courteous, prompt and honest staff!! Since purchasing my wife's new F-150, we have went to Archie Cochrane Ford for service work. The staff continues to be efficient, honest, prompt and c Since purchasing my wife's new F-150, we have went to Archie Cochrane Ford for service work. The staff continues to be efficient, honest, prompt and caring! Not common to have such a welcoming experience these days, especially in the dealership / service industry!! More
Archie Cochrane ford is painless. I want to thank Tim Jenkins for the painless purchase of my new F350. This is about the 8th truck i have purchased from him and as always he is very I want to thank Tim Jenkins for the painless purchase of my new F350. This is about the 8th truck i have purchased from him and as always he is very knowledgeable and helpful. He is also no nonsense negotiator. The price is the price. Thanks TIm More
Fast Lane service on my 2013 F-350 No appointment, yet oil/filter, rotation/balance, etc. completed in 2 hours even though the waiting room was crowded. Friendly, helpful and professio No appointment, yet oil/filter, rotation/balance, etc. completed in 2 hours even though the waiting room was crowded. Friendly, helpful and professional all the way around. Service tech wiped the slobbered oil from around the drain hole and new filter - i.e., no driveway drips this time around. Comp vehicle wash is a nice touch ... I'll remember that. Only negative is that cost is rather high. More
Service on Ford F150 I was able to get an appointment when I needed it and the service was completed when it was promised. I appreciated the professionalism of the staff. I was able to get an appointment when I needed it and the service was completed when it was promised. I appreciated the professionalism of the staff. More
pleasure to do business with them Salesman was knowledgeable. I was impressed that the car was ready as promised, and that the salesman took the time to explain all the features Salesman was knowledgeable. I was impressed that the car was ready as promised, and that the salesman took the time to explain all the features More
periodic full service on one of three Fords Service scheduling has always been very accommodating and timely (I am 200 miles away from Billings). I have always been pleased with the workmanship, Service scheduling has always been very accommodating and timely (I am 200 miles away from Billings). I have always been pleased with the workmanship, attention to detail, and recommendations made. More