Archie Cochrane Ford

Efficient dealership I purchased a 2017 Explorer with sales person Tom O'Tremba. Tom took the time to allow me to test drive multiple vehicles, answered all my questions I purchased a 2017 Explorer with sales person Tom O'Tremba. Tom took the time to allow me to test drive multiple vehicles, answered all my questions as well as searched for best discounts. When I had a minor exterior problem after sale, he was responsive with solution It is apparent he strives for a relationship with customers. Randy in finance was able to give me exactly what I asked for. This was the most efficient team I have dealt with in new car purchasing! More

Excellent buying experience; terrible detailing service Although Pam and Dillon, in Sales were great, and Randy in Finance knows his stuff, it wasn't a perfect experience. I was given a fair trade value, a Although Pam and Dillon, in Sales were great, and Randy in Finance knows his stuff, it wasn't a perfect experience. I was given a fair trade value, and the invoice price we worked from was less than the "X-Plan" my company offers. We didn't even test drive the vehicle; that's how comfortable we were with buying from Cochrane. Here's the down side. The SUV had been setting outside in the elements for a long time, and really needed a good detailing. The group that does that at the dealership is either ill-trained, incompetent, or they just don't give a xxxx, or some combination thereof. Water spots everywhere, marks from stickers on the windshield, ALL windows in need of serious cleaning. Without a doubt, the dirtiest new vehicle I've ever picked up, and counting company vehicles, I've probably had 20 new ones over the years. Extremely disappointing. If I'd been offered a coupon for a half-decent detailing at one of the detailers in town, I would not be writing this. I wasn't offered a solution, so I know what I'll be doing this weekend. More

Picky buyer leaves happy about the experience Our Taurus was totaled from hitting a deer so we were definitely looking to buy. However, I had done my research and was eyeing one particular Explor Our Taurus was totaled from hitting a deer so we were definitely looking to buy. However, I had done my research and was eyeing one particular Explorer Sport on the Archie lot. The salesman, Taylor, was great from the start. We were anxious to test drive but he slowed us down and took the time to show us all the big and little features about the Sport before we hit the road. He knew his stuff, for sure. Without pressuring towards one model or another he made sure the Explorer was the size we wanted. The salesperson personality always factors into my buying decision, and Taylor definitely passed the test. Enthusiastic, but not over-the-top, and he answered all our questions. Randy knew his stuff, too, and explained all the financing and warranty options well. We were happy to drive home in the Sport I picked out! Ask for Taylor if you can. More

buying a new ford F150 truck I went to look at ford F150 just to price them and was helped by Ian who was very knowledgeable and help me find the truck that I wanted and at a very I went to look at ford F150 just to price them and was helped by Ian who was very knowledgeable and help me find the truck that I wanted and at a very good price so I was very satisfied when I left the lot that I was getting a good deal . the rest of the staff were very friendly and helpful also I would definitely recommend this dealership to any looking for a new or used vehicle . More

Purchase of new Escape Staff are very knowledgeable about their cars, took us out in one and worked with us on price. Even took me to the bank so I could get some cash to co Staff are very knowledgeable about their cars, took us out in one and worked with us on price. Even took me to the bank so I could get some cash to cover it. Explained how things worked and were very nice to us. Very enjoyable experience. When we want a new car, we go the Archie Cochrane Ford . More

Disappointed they closed their quick lube center I buy a new truck every 2 years. Service is the reason I buy were I do. Archie Cochran ford recently closed their Quick center. I live out of town and I buy a new truck every 2 years. Service is the reason I buy were I do. Archie Cochran ford recently closed their Quick center. I live out of town and now I have to call for an appointment on there time. Really disappointing. Staff and personel are top notch but I really think this dealership just took a huge step backwards. More

Amazing, courteous, prompt and honest staff!! Since purchasing my wife's new F-150, we have went to Archie Cochrane Ford for service work. The staff continues to be efficient, honest, prompt and c Since purchasing my wife's new F-150, we have went to Archie Cochrane Ford for service work. The staff continues to be efficient, honest, prompt and caring! Not common to have such a welcoming experience these days, especially in the dealership / service industry!! More

Archie Cochrane ford is painless. I want to thank Tim Jenkins for the painless purchase of my new F350. This is about the 8th truck i have purchased from him and as always he is very I want to thank Tim Jenkins for the painless purchase of my new F350. This is about the 8th truck i have purchased from him and as always he is very knowledgeable and helpful. He is also no nonsense negotiator. The price is the price. Thanks TIm More

Fast Lane service on my 2013 F-350 No appointment, yet oil/filter, rotation/balance, etc. completed in 2 hours even though the waiting room was crowded. Friendly, helpful and professio No appointment, yet oil/filter, rotation/balance, etc. completed in 2 hours even though the waiting room was crowded. Friendly, helpful and professional all the way around. Service tech wiped the slobbered oil from around the drain hole and new filter - i.e., no driveway drips this time around. Comp vehicle wash is a nice touch ... I'll remember that. Only negative is that cost is rather high. More

Service on Ford F150 I was able to get an appointment when I needed it and the service was completed when it was promised. I appreciated the professionalism of the staff. I was able to get an appointment when I needed it and the service was completed when it was promised. I appreciated the professionalism of the staff. More