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Archie Cochrane Ford

Billings, MT

4.8
378 Reviews

2133 King Ave. W

Billings, MT

59102

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Showing 378 reviews

November 14, 2024

When I finally found the vehicle I had been looking for, Dominick Cusato answered all my questions and my sons questions. He helped me through the process of buying the car for the best deal possible. E More

by JK from Wyoming
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Cusato. I don't remember the name of the lady helping with the financial part, but she was very nice.
Nov 18, 2024 -

Archie Cochrane Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Greg was extremely helpful, fast, and fun to work with throughout the process of trading in my truck for a new Raptor. Thank you. More

by info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Bryan
Nov 18, 2024 -

Archie Cochrane Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

Kent was an awesome person to deal with. He went over all details thoroughly and made buying easy! More

by riverfront34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent, Lexy
Nov 18, 2024 -

Archie Cochrane Ford responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2024

Friendly and took care of business My time is important and they got it done in a timely manner Explained everything to my liking More

by smacworker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Nov 10, 2024 -

Archie Cochrane Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

I was told 1 thing about this truck and I found that wasn't the truth. More

by brianm6791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Johnson
Oct 25, 2024 -

Archie Cochrane Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give a call to our General Sales Manager, Mike Weiland, at 406 -651-3938 and we will do our best to make this better. We hope to hear from you soon.

October 17, 2024

The buying process was simple and easy. Kent was very friendly and informative and answered all our questions. More

by bruckc12f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Mende
Oct 26, 2024 -

Archie Cochrane Ford responded

Hi, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 10, 2024

Jamie is an amazing salesmen he did great on getting me the deal I needed, only thing that was a little weird was he asked us if we would like some water and didn’t come back with any, just kidding! He’s a More

by Klgcrazy1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kaltt, Chris
Oct 19, 2024 -

Archie Cochrane Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2024

Great customer service. Before and after purchase they were great making sure that everything was just as we discuss and that we were happy with the vehicle. More

by Matthew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chase demery
Oct 13, 2024 -

Archie Cochrane Ford responded

Hi Matthew, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

October 08, 2024

We could not possibly be happier with our new car purchase. I gave Dillon Berg a unique set of problems we had to solve with our new car purchase and he exceeded every expectation. He was polite, cou More

by DrCAspensen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Berg
Oct 18, 2024 -

Archie Cochrane Ford responded

Reviews like yours provide encouraging feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 03, 2024

The sale was done remotely. Salesman was very straightforward and honest .we never stepped foot on the dealership. They delivered it to us half way. I recommend doing business w More

by chinton73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel betchtold
Oct 13, 2024 -

Archie Cochrane Ford responded

Hi, we are very happy we could provide you with a positive experience! If there is anything else we can do to assist you, please let us know! Take care!