Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Archie Cochrane Ford
Billings, MT
413 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
By Type
Showing 413 reviews
October 23, 2025
I brought in my 2021 Ford Escape Hybrid for positive crankcase pressure and unstable idle. I described the symptoms in detail, including the fact that DTC P0505 appears during the KOER test, which I con crankcase pressure and unstable idle. I described the symptoms in detail, including the fact that DTC P0505 appears during the KOER test, which I confirmed using ForScan. The dealership charged me $210 for diagnostics, but no real testing was done — no KOER, no crankcase pressure check, no vacuum test. Instead, I received an “educated guess” that the throttle body “could be” the problem, based on a 3.5° ETC_TRIM value that never showed up in my own PCM logs (idle or driving). I followed their guess, spent another $190 of my own money to replace the throttle body, and of course — nothing changed. The symptoms and error are still there. No real diagnosis, just an assumption. Extremely disappointing. I paid over $400 total for a theory, not a resolution. This kind of approach is not acceptable for an official Ford service center. More
by Viktor
Employees Worked With
Robert
September 22, 2025
Joel did a great job navigating the purchase process for our transit van. He made a great effort to answer all questions and was very patient with our purchase, pickup, and sale. I would recommend anyone our transit van. He made a great effort to answer all questions and was very patient with our purchase, pickup, and sale. I would recommend anyone to work with Joel. More
by Brent Lipp
Employees Worked With
Joel Bechtold
September 18, 2025
Purchases a truck from Archie’s and had a great experience. The negotiation was fast and fair. These folks really know their product and how to best fill the customer’s needs. I would highly recomm experience. The negotiation was fast and fair. These folks really know their product and how to best fill the customer’s needs. I would highly recommend Archie Cochrane Ford, the people are great to work with and the selection of vehicles is the best in town! More
by Jrs549
Employees Worked With
Mike, Joe, and Monteray
September 02, 2025
I have window shopped Archie Cochrane for years! ! I have always loved Fords but figured I would have to travel great distances for any kind of savings. Archie won my business in a weekend! I felt t ! I have always loved Fords but figured I would have to travel great distances for any kind of savings. Archie won my business in a weekend! I felt they were fair and competitive. I hope for a long repeat relationship. More
by Levi
Employees Worked With
Justin Huth, Monterey West
