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Archie Cochrane Ford

Billings, MT

Overview
Reviews
Vehicles
4.7
361 Reviews
Call Dealership (888) 873-1607
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2133 King Ave. W

Billings, MT

59102

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Showing 361 reviews

November 19, 2024

I went in with an idea of the truck I wanted. Zack was super cool wolalked the lot with us in the cold to find the perfect F150 king ranch. The whole process was pressure free and I got an amazin More

by Deangelo white
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack
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Nov 21, 2024 -

Archie Cochrane Ford responded

Hi Deangelo, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

November 18, 2024

The service department was great. While I was there I was asking about a flatbed truck that was not in inventory. The salesman looked and said none were available. When I asked about More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
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Nov 21, 2024 -

Archie Cochrane Ford responded

Hi there, I would like to get some more details about your experience with us. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to our General Sales Manager, Mike Weiland, at 406 -651-3938 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

November 15, 2024

We had a great experience with Archie Cochrane. Bought two pickups in two weeks from them. More

by rowdybaby08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Demery
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November 14, 2024

When I finally found the vehicle I had been looking for, Dominick Cusato answered all my questions and my sons questions. He helped me through the process of buying the car for the best deal possible. E More

by JK from Wyoming
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Cusato. I don't remember the name of the lady helping with the financial part, but she was very nice.
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Nov 18, 2024 -

Archie Cochrane Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Greg was extremely helpful, fast, and fun to work with throughout the process of trading in my truck for a new Raptor. Thank you. More

by info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Bryan
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Nov 18, 2024 -

Archie Cochrane Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

Kent was an awesome person to deal with. He went over all details thoroughly and made buying easy! More

by riverfront34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent, Lexy
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Nov 18, 2024 -

Archie Cochrane Ford responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2024

Friendly and took care of business My time is important and they got it done in a timely manner Explained everything to my liking More

by smacworker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Nov 10, 2024 -

Archie Cochrane Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

I was told 1 thing about this truck and I found that wasn't the truth. More

by brianm6791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Johnson
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Oct 25, 2024 -

Archie Cochrane Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give a call to our General Sales Manager, Mike Weiland, at 406 -651-3938 and we will do our best to make this better. We hope to hear from you soon.

October 17, 2024

The buying process was simple and easy. Kent was very friendly and informative and answered all our questions. More

by bruckc12f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Mende
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Oct 26, 2024 -

Archie Cochrane Ford responded

Hi, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 10, 2024

Jamie is an amazing salesmen he did great on getting me the deal I needed, only thing that was a little weird was he asked us if we would like some water and didn’t come back with any, just kidding! He’s a More

by Klgcrazy1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kaltt, Chris
Report | Print
Oct 19, 2024 -

Archie Cochrane Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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