Archer Volkswagen

I have ask for my touch up paint on 3 different occassion and have been told that Mr. Brown would send it. I have as of yet received it. He has blamed it on everyone but himself for not producing the paint, and have been told that Mr. Brown would send it. I have as of yet received it. He has blamed it on everyone but himself for not producing the paint, but when someone tells me they will mail it themselves I think the blame lays with them. Poor employee service from Mr Jeff Brown, Houston TX Valerie Derdak 715 Slate Valley Ln Spring, TX 77373 More

Terrible service. Regularly scheduled maintenance always results in a delayed turnaround with no apologies. Service department reps are lukewarm at best. They consistently overcharge - even as dealerships g results in a delayed turnaround with no apologies. Service department reps are lukewarm at best. They consistently overcharge - even as dealerships go - and never even attempt to exceed customer expectations or anticipate needs. We only go there because of location, but that is no longer reason to go. They can treat others badly, I'm done. More