Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arceneaux Ford
New Iberia, LA
4 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Arceneaux Ford. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Ford models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with a car loan and Ford lease options and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained and uses the latest technology, tools, equipment, and Ford parts when we work on your vehicle, to give you a standout experience, and a long-lasting ride that is properly cared for.
Throughout it all, you can count on Arceneaux Ford to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1111 West US Hwy 90 New Iberia, LA, and a short drive away from Youngsville LA, Broussard LA, Abbeville LA and Lafayette LA, and look forward to seeing you!
Read More
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 4 reviews
July 27, 2017
Don't seem to want or need the business I called arceneaux Ford today July 26th 2017 to tell them that the sun roof busted, doesn't operate is stuck in the open position on my 2012 F150 Plat I called arceneaux Ford today July 26th 2017 to tell them that the sun roof busted, doesn't operate is stuck in the open position on my 2012 F150 Platinum but that I had an extended warranty good for another year Bumper to Bumper the best warranty you could buy. I was told by the service advisor that they would have to investigate why the sunroof was not working and who was at fault. I said what do you mean who was at fault I just pushed the button to open it and I heard a loud noise and it broke. He said well I can't guarantee that you won't be charged and maybe you would refer to bring it to some other dealership for service. This is not the kind of service department that I would care to bring my truck to and I would advise others not to either. More
by Cajuncoop
Employees Worked With
Service adviser Arron
September 09, 2015
Horrible service. Will never by there again!!!! Worst dealership ever 2014 ford ecoboost bought it brand new truck is 2 weeks old an blow a head gasket. Been fighting with them for over a week an ha Worst dealership ever 2014 ford ecoboost bought it brand new truck is 2 weeks old an blow a head gasket. Been fighting with them for over a week an half now about his issue. I personal think ever last one of them should be fired an Mr. Thomas should hire all new poelpe over there. They are a joke know one has a clue what's going on over there. More
by Bigeyepnut
Employees Worked With
Bbbbbb
January 24, 2013
will never go there again. my car is 2013, with 5 will never go there again. my car is 2013, with 5 issues, they didn't fix anything. just west of time. the service manager is despicable and vil will never go there again. my car is 2013, with 5 issues, they didn't fix anything. just west of time. the service manager is despicable and vile.. If you own FORD in New Iberia, you lost. More
by IbrahimAhmed
Employees Worked With
service manager
July 25, 2007
Sales was fantastic. Very helpful with great followup. Sales was fantastic. Very helpful with great followup. The service department should be avoided. In my first six months of exposure, they have had p Sales was fantastic. Very helpful with great followup. The service department should be avoided. In my first six months of exposure, they have had problems performing service due to employee problems and incorrect parts being ordered. If you buy from Arceneaux, be ready to get your service done somewhere else. More
by lowemarn
