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Arapahoe Kia - Service Center

Greenwood , CO

4.6
285 Reviews

285 Reviews of Arapahoe Kia - Service Center

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May 29, 2024

Jon Alvarez is a gem! He did a great job walking my teenage son through his first car purchase. He started off asking questions about his needs and wants and then matched More

by EVANS8817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alvarez
May 29, 2024 -

Arapahoe Kia responded

We're delighted to hear that Jon Alvarez provided excellent service and made your son's first car purchase a smooth experience at Arapahoe KIA. Thanks for sharing such positive feedback! Enjoy the new ride!

May 26, 2024

Service work was done correctly and diagnosis was thorough and accurate. They kept me informed of the repair progress. Communication was clear and polite. More

by TOM H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Arapahoe Kia responded

Tom, we're glad to hear our team at Arapahoe KIA provided thorough and accurate service while keeping you informed. Thanks for the positive feedback! We'll see you next time. Safe travels!

May 24, 2024

Cj was great. Kia support sucks . they told me to update my GPS software and now my car thinks I’m in Michigan when the car has been in Colorado the whole time More

by 58SKYHAWKWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Arapahoe Kia responded

Thank you for the feedback. We're glad to hear CJ provided great service, but we're sorry about the GPS issue. Please reach out so we can help resolve this for you!

May 23, 2024

Visiting this service department is always a good experience. The staff is always professional and courteous. I was given a price quote for the work I had requested and also an estimated time that More

by CHRYSMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gurule
May 23, 2024 -

Arapahoe Kia responded

Chrysmorris, we're glad to know you had a positive experience at our Arapahoe KIA service department. We always aim for professionalism and comfort for all of our customers. Thanks so much for your review!

May 22, 2024

Efficient and punctual. Service was polite and knowledgeable. Overall it was a good experience. Thanks. More

by NEDCVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgann Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do my know.
May 23, 2024 -

Arapahoe Kia responded

We're glad to know you had a good experience with our service team at Arapahoe KIA. We appreciate your feedback and look forward to assisting you in the future!

May 21, 2024

The service department is fast, courteous and comfortable. They are very communicative and the work is done quickly. More

by KJANAS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in the service department
May 21, 2024 -

Arapahoe Kia responded

We're delighted to know you had a positive experience with our service department at Arapahoe KIA. We always aim for quick and efficient work while keeping communication open. Thanks for the review!

May 21, 2024

Everything went great- the Service Dept was prompt, timely and professional. Good communication before during and after the service. More

by BEARKRAYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Arapahoe Kia responded

We're glad to know that you had a positive experience with our Service Department at Arapahoe KIA. We strive for prompt and professional service, so it's great to see we hit the mark! Thanks for your feedback.

May 21, 2024

Always clean, friendly and efficient in getting the work done. The power washer wasn’t working though so my car didn’t get washed. Luckily it wasn’t too dirty and it was going to rain. This isn’t the first More

by FINANCES.PMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Griffith
May 22, 2024 -

Arapahoe Kia responded

We appreciate your feedback and are glad to know you found our service efficient at Arapahoe KIA. We apologize for the inconvenience with the power washer, we'll make sure it's up and running next time!

May 21, 2024

Scheduling and service was quick, efficient, and everything completed on time. All for a good price. More

by FRANKTMANCINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff
May 22, 2024 -

Arapahoe Kia responded

We really appreciate you taking the time to leave Arapahoe KIA this awesome review, thank you!

May 21, 2024

Brandon at Arapahoe Kia is fantastic! He is thorough, explains everything very well, he is courteous, respectful and excellent at his job. More

by VVANNONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 22, 2024 -

Arapahoe Kia responded

It's great to know that Brandon provided such a fantastic experience at Arapahoe KIA. We're proud of our team and their dedication to excellent service! Thanks for your review.

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