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Arapahoe Kia - Service Center

Greenwood , CO

4.6
300 Reviews

300 Reviews of Arapahoe Kia - Service Center

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August 04, 2024

The dealership was clean and the service advisors at the front desk were very professional More

by SBART45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Hall
Aug 04, 2024 -

Arapahoe Kia responded

We're glad to hear that you found our dealership clean and our service advisors at the front desk very professional at Arapahoe Kia. We look forward to serving you again! Safe travels!

August 01, 2024

Evan Jenkins was excellent to work with. Helpful, responsive, knowledgeable about the products. Spent a lot of time helping us pick the right vehicle. More

by DL
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Arapahoe Kia responded

Thank you for sharing your experience! We're delighted to hear that Evan Jenkins provided excellent service and helped you find the perfect vehicle at Arapahoe KIA. Enjoy your new ride!

July 30, 2024

Friendly and knowledgeable staff. Will definitely work with this dealership again in the future. Thank you! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Arapahoe Kia responded

Mike, we're delighted to hear you had a great experience with our team at Arapahoe KIA! We look forward to working with you again in the future. Thanks for your review!

July 27, 2024

Still waiting on tires (going on 2 weeks) to complete the deal. Asked for hard copies of finance paperwork and have not received them. More

by Nicole
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Cedric
Jul 29, 2024 -

Arapahoe Kia responded

Nicole, We regret to hear about these concerns. This is not the level of service we aim to provide. Please reach out so we can resolve this promptly. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

July 25, 2024

Setup the service online with no issues and while at the dealership the staff were friendly and helpful. Was sent an update after initial inspection which included costs so no hidden fees etc. Organized t More

by ROBHARG66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Gurule
Jul 26, 2024 -

Arapahoe Kia responded

Thanks for sharing your experience! We're glad to hear our Arapahoe KIA team provided clear communication and convenient service. We appreciate your support!

July 19, 2024

They’re very accurate with their work and detailed with the explanation to customers on what is being done? More

by BARBYOUNGONE
Recommend Dealer
Yes
Employees Worked With
Donnie Franklin- does a great job every time I bring my car in to make sure I understand what’s going on and it gets done
Jul 22, 2024 -

Arapahoe Kia responded

Thank you for the feedback! We're glad to hear that our team at Arapahoe KIA provided accurate and detailed service. We appreciate your support!

June 14, 2024

Steve was great; went above and beyond making our experience, both during and after service wonderful. More

by Happy Kia customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 17, 2024 -

Arapahoe Kia responded

Thank you for sharing your positive experience! We're delighted to hear that Steve went above and beyond to make your visit at Arapahoe KIA wonderful. We appreciate the support!

June 13, 2024

This is a great service department. The staff, specifically Donnie, is always on top of things. More

by AMY.BETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Jun 14, 2024 -

Arapahoe Kia responded

Thank you for coming to Arapahoe KIA, Amy! We look forward to earning five stars again!

June 05, 2024

Service center was excellent and got my car done quicker than they said. The only issue was the insanely high cost for a cabin filter replacement. $90 for a $20 filter is quite a rip off, but overall very s More

by GARYTENNENBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 06, 2024 -

Arapahoe Kia responded

Gary, we're glad to hear you were satisfied with the service at Arapahoe KIA and appreciate your feedback on the cabin filter cost. We'll take this into consideration for future improvements!

June 05, 2024

Number one on service and product knowledge ,clean environment and knowledgeable and professional staff .definitely the best service department in Colorado More

by WILLIAMSGARY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Mcfarlene
Jun 05, 2024 -

Arapahoe Kia responded

Gary, thanks for the fantastic feedback! We're proud to hear our service and staff at Arapahoe KIA met your expectations. We appreciate your support!

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